Question
Full-time
2-5

Client Experience Coordinator

2/16/2026

The Client Experience Coordinator collaborates with the sales team to oversee hospitality and all client experience topics within the AP House, including client communication and managing daily shipments of gifts and presents. This role is also responsible for defining the Food & Beverage offer, managing daily activation amenities, and elevating service quality to meet headquarters' standards while adhering to the budget.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

No

About The Company
Audemars Piguet is the oldest fine watchmaking manufacturer still in the hands of its founding families (Audemars and Piguet). Based in Le Brassus since 1875, the company has nurtured generations of talented craftspeople who have continuously developed new skills and techniques, broadening their savoir-faire to set rule-breaking trends. In the Vallée de Joux, at the heart of the Swiss Jura, Audemars Piguet has created numerous masterpieces, testament to the Manufacture’s ancestral savoir-faire and forward-thinking spirit. Sharing its passion and savoir-faire with watch enthusiasts worldwide through the language of emotions, Audemars Piguet has established enriching exchanges among fields of creative practices and fostered an inspired community. Seek Beyond.
About the Role

Company Description

The present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward-thinking and strive for excellence in all areas of our business.

If this journey inspires you, come chart your own path within our family and let’s continue creating the extraordinary. Together, let's write the next chapter of your career!

Job Description

Working in colaboration with the sales team and under the authority of the AP House Director, the Client Experience Coordiantor oversees the Hospitaity for the house and all the topics linked to Client Experience.

In charge of the comunication with clients for the AP House.

Managing daily schedule shipments of gifts and bithday presents.

Level- up the quality of service in the AP House by reaching the Hospitality´s standard define by AP HQ

Defining an F&B offer for daily activity and event activation offer.

Taking care of daily activation of the AP House as flowers, fragance and other amenities.

Following the corresponding Budget

 

Qualifications

3 + years experience in hospitality reservations or a similar preferred.

Strong motivational skills.

Excellent written and spoken English, additional languages are a plus.

Excellent Customer Care and teamwork skills

Ability to handle a complex, multifaceted role under preassure.

 

Additional Information

Competitive salary.

Professional development opportunities 

Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

  • Contract Type: Permanent
  • Key Skills
    HospitalityClient ExperienceSales Team CollaborationCommunicationGift ManagementService QualityFood And Beverage OfferEvent ActivationBudget ManagementCustomer CareTeamworkPressure Handling
    Categories
    HospitalityCustomer Service & SupportAdministrativeSales
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