Question
FULL_TIME
0-2

Contract and Billing Coordinator

2/16/2026

This role involves processing material or merchandise orders received from sales staff or direct customer contact, maintaining associated customer files, and providing price quotations. Responsibilities also include distributing order sheets and coordinating with various departments regarding order status, shipping dates, and product availability.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

No

About The Company
Availity is the place where healthcare finds the answers needed to shift focus back to patient care. We work to solve communication challenges in healthcare by creating a richer, more transparent exchange of information among health plans, providers, and technology partners. As the nation’s largest health information network, Availity facilitates billions of clinical, administrative, and financial transactions annually. Our suite of dynamic products, built on a powerful, intelligent platform, enables real-time collaboration for success in a competitive, value-based care environment.
About the Role

Company Introduction

Availity is one of the leading health information networks in the United States, processing more than 4 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. Our teams of technology, business, and customer service professionals in Bangalore, India, are working together to transform healthcare delivery in the United States through innovation and collaboration. Our technologists help develop cutting-edge revenue cycle solutions that help hospitals, health systems, and physicians maximize payments and optimize their workflows.

Availity is a diverse group of people whose talents, curiosity and passion steer the company to create innovative solutions for the US Healthcare industry. If you are a driven, creative and collaborative individual, with exceptional technology skills to drive innovation, we want to hear from you.

Job Description

Processes orders for materials or merchandise from sales staff or direct customer contact. Maintains customer files with sales contracts and other information. Gives price quotations, completes order sheets and checks the price and quantity of each item listed. Distributes order sheets to respective departments. May coordinate with departments regarding order status, shipping dates, prices, product availability and back orders. This is an individual contributor role.

Roles & Responsibilities

Overview
The Finance Administrator supports the Sales, Accounting, and Billing teams by managing contract processing, quote creation, customer data updates, and billing support activities. This is a full‑time backfill role requiring strong attention to detail, accuracy, and cross‑functional coordination.

Key Responsibilities

  • Review Salesforce opportunities and create accurate quotes in Zuora.
  • Read and interpret customer contracts for pricing, product details, and billing structures.
  • Enter, update, and verify contract and customer data in Salesforce.
  • Partner with Sales, Accounting, and Implementation to resolve missing or incorrect information.
  • Respond to internal and external billing inquiries via Salesforce queue.
  • Support Accounts Receivable tasks, including payment reminders and invoice approvals.
  • Manage workload against month-end close deadlines and adapt to evolving processes.

Required Qualifications

  • 2+ years of experience in Sales Administration, Billing, Accounting, or Contract Operations.
  • Strong data entry and accuracy skills.
  • Proficiency in Microsoft Excel, Outlook, and Word.
  • Excellent communication, organization, and multitasking abilities.
  • High attention to detail, especially with contracts and pricing.

Preferred Qualifications

  • Experience with Salesforce and/or Zuora.
  • Accounting or billing experience (AR/receivables).
  • Prior experience working with cross-functional teams.

Eligibility

Video Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success.  As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships.  The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.

Key Skills
Order ProcessingCustomer File MaintenancePrice QuotationOrder Sheet CompletionCoordinationTechnology SkillsInnovationCollaboration
Categories
Finance & AccountingAdministrativeHealthcareCustomer Service & Support
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