Front Office Coordinator - Float
2/16/2026
This role is responsible for initial patient contact and performing essential front office duties for a physician’s office, including welcoming patients and managing appointment logistics. Key tasks involve verifying patient information, managing documentation, scheduling follow-up appointments, and collecting payments.
Working Hours
40 hours/week
Company Size
201-500 employees
Language
English
Visa Sponsorship
No
Description
General Summary:
A nonexempt position responsible for initial patient contact and front office duties associated with a patient appointment to a physician’s office.
Essential Job Responsibilities:
- Looks patients in the eye and welcomes patient with excellent customer service.
- Checking in and/or checking out patients for physician appointments.
- Verification of patient’s demographics, PCP, referring physician, insurance coverage and co-pay, at time of visit.
- Entering patient demographic information in the practice management system.
- Verifies and distributes patient history.
- Scans/sorts all forms related to front office processes.
- Manages and coordinates all internal referrals.
- Scheduling return appointments for patients.
- Collection of copayments, patient balances and form fees.
- Distributes requested documents to patients.
- Completes/balances end of day batch processes.
- Maintains and communicates patient wait times.
Requirements
Education: High school diploma.
Experience: Minimum two years medical office experience preferred.
Please let Tennessee Orthopaedic Alliance know you found this job on InterviewPal. This helps us grow!
We scan and aggregate real interview questions reported by candidates across thousands of companies. This role already has a tailored question set waiting for you.
Generate a resume, cover letter, or prepare with our AI mock interviewer tailored to this job's requirements.