Medical Patient Access Representative

Description

The Medical Patient Access Representative serves as the first point of contact for patients and visitors, delivering exceptional customer service while supporting efficient clinic operations. This role performs a variety of front-office and clerical duties including patient check-in and check-out, appointment scheduling, insurance verification, medical record maintenance, and payment processing.

The ideal candidate is professional, detail-oriented, and committed to creating a positive patient experience.

Requirements

1. High school diploma or equivalent
2. Minimum six (6) months of customer service or reception experience

Preferred Qualifications:

1. 1 year or more of experience in a healthcare setting
2. Experience with Electronic Medical Records (EMR) systems
3. Bilingual in Spanish
4. Graduate of a certified medical office training program, CNA, or Medical Assistant
5. Knowledge of medical terminology

Join our team and be part of a supportive, patient-focused environment that values professional growth and collaboration. We offer competitive benefits and opportunities for ongoing development in the healthcare field Here's what you can expect:

• Medical, Dental, and Vision Coverage: Take advantage of our robust health plans to ensure you and your family's well-being.
• Paid Time Off (PTO): Generous PTO accrual of up to 7.71 hours per pay period for a healthy work-life balance.
• 403(b) Retirement Plan with Employer Match: Secure your financial future with our retirement savings plan, complemented by employer contributions.
• Employee Discounts: Insured employees can enjoy exclusive discounts when utilizing Konza's in-house medical, dental, and pharmacy services.
• Early Friday Closure: Konza clinics close at 2:00 pm every Friday, allowing you to kick off your weekend early.

At Konza, we are committed to fostering a workplace that values the contributions of every individual. We believe in the power of different perspectives, backgrounds, and experiences to drive innovation and success. We are an Equal Opportunity Employer, and all qualified applicants will be considered without discrimination.