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Sales Manager

2/17/2026

The Sales Manager is responsible for leading, coaching, and developing the sales team to meet and exceed established sales goals and key performance indicators. This role also involves resolving escalated customer issues to ensure a remarkable customer experience.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

Sure-Dry, LLC is an award-winning company that redefines the industry in basement waterproofing, foundation repair, crawl space repair, and concrete leveling and lifting. For over 30 years, Sure-Dry has provided Wisconsin homeowners with cost-effective solutions and remarkable customer satisfaction. We dedicate ourselves to understanding customer needs and finding creative solutions that deliver satisfaction and peace of mind. What does it mean to work for Sure-Dry? We believe with the right people in the right place and by setting higher standards, we create a culture that is centered around making a positive impact. Sure-Dry isn’t just a company, it’s an awesome place to work! To learn about our awesome job opportunities, follow the link below. https://www.suredrybasements.com/about-us/job-opportunities.html

About the Role

Description

Reporting to the Director of Sales, the Sales Manager leads and develops a high-performing sales team to drive revenue growth and deliver an exceptional customer experience. This role provides hands-on coaching, accountability, and leadership while modeling the company’s mission, values, and standards.

ESSENTIAL JOB FUNCTIONS

Lead, coach, and develop sales representatives through training, feedback, and performance management.
Recruit, onboard, and train new team members.
Conduct regular team meetings, ride-alongs, and 1:1 performance check-ins.
Set clear expectations and hold the team accountable.
Partner with HR on performance reviews and development plans.
Creates/provides opportunities for employees’ growth and development.

SALES GOALS

Meets and exceeds sales goals and other key performance indicators for the company and individual sales representatives.
Targets performance management and training to achieve sales goals and other key performance indicators.

CUSTOMER ISSUES

When customer issues are escalated to their level, works to resolve all customer issues
Ensures customers have a remarkable experience.

DIRECT REPORTS

Sales Representatives

Lead. Build. Win. Leave your mark at Sure-Dry

Requirements

Strong knowledge of sales, marketing, and customer service principles; construction industry experience preferred.
Excellent verbal, written, and presentation communication skills.
Strong organizational, leadership, and computer skills, including use of standard business software.
Associate’s or Bachelor’s degree preferred, or an equivalent combination of education and experience demonstrating a proven track record.
Ability to read, write, speak, and understand English
Valid non-probationary driver’s license, acceptable driving record, and ability to drive for company business.

Key Skills

Sales ManagementTeam LeadershipCoachingPerformance ManagementRecruitmentOnboardingTrainingCustomer ExperienceGoal SettingPerformance ReviewsCommunicationOrganizational SkillsComputer SkillsBusiness SoftwareMarketing PrinciplesCustomer Service Principles