Service Account Coordinator

2/17/2026

This role serves as the primary point of contact for assigned service accounts, coordinating client requests and ensuring timely resolution of issues. Responsibilities also include maintaining accurate account documentation, monitoring service metrics, and collaborating with internal teams to meet account objectives.

Salary

52000 - 56000 USD

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience. Our Story Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change. Our Philosophy At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.

About the Role

Company Description

Swift7 Consultants is a forward-thinking consulting firm dedicated to delivering strategic communication and brand positioning solutions for a diverse portfolio of clients. We specialize in helping organizations strengthen their public presence, enhance stakeholder relationships, and build sustainable reputations in competitive markets.

Our team is composed of driven professionals who value precision, creativity, and results. At Swift7 Consultants, we foster a culture of collaboration, accountability, and continuous growth, empowering our employees to contribute meaningfully while developing their professional expertise.

Job Description

We are seeking a highly organized and detail-oriented Service Account Coordinator to join our Houston team. This role is essential in ensuring seamless communication between clients and internal departments, maintaining service standards, and supporting account operations. The ideal candidate is proactive, solutions-focused, and capable of managing multiple priorities in a fast-paced environment.

Responsibilities

Serve as the primary point of contact for assigned service accounts
Coordinate client requests and ensure timely resolution
Maintain accurate account documentation and service records
Monitor service performance metrics and prepare reports
Collaborate with internal teams to support account objectives
Identify opportunities to enhance client satisfaction and retention
Assist in contract management and service scheduling
Support account managers with administrative and operational tasks

Qualifications

Strong organizational and time management skills
Excellent written and verbal communication abilities
Ability to manage multiple accounts and priorities efficiently
Analytical mindset with attention to detail
Professional demeanor and client-focused approach
Proficiency in Microsoft Office and CRM systems
Strong problem-solving and coordination skills

Additional Information

Competitive salary ($52,000 – $56,000 annually)
Growth opportunities and professional development
Performance-based advancement potential
Collaborative and supportive team environment
Comprehensive training programs
Stable, full-time position within a growing organization

Key Skills

Organizational skillsTime managementWritten communicationVerbal communicationPriority managementAttention to detailClient-focused approachProblem-solvingCoordination skillsMicrosoft OfficeCRM systems