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Job Coach - WFA

2/17/2026

The Job Coach will focus on empowering and motivating customers to achieve sustainable employment goals by assisting them with job readiness and building trust. Key duties involve understanding customer needs, linking them to skill-enhancing activities, and using influencing skills to connect them with employers.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

No

About The Company
MAX provides employment, health and training services to support customers across Australia. Since opening in 2002, MAX Solutions has offered proven solutions to support individuals, business and the Australian Government achieve outcomes that benefit the community. MAX Solutions is an industry leader focused on innovation for improved performance and results – giving every person every chance. As MAX Employment, we are one of the largest providers of employment services, delivering Disability Employment Services (DES), Workforce Australia and other programs. MAX is a Registered Training Organisation (RTO: 0667) delivering a range of vocational Certificate courses and work preparation training as MAX Learning.. MAX Health delivers a range of allied health, workplace health and disability support for individuals and organisations. MAX was recently awarded Disability Confident Recruiter status by the Australian Network on Disability, demonstrating commitment to delivering equal opportunity, particularly in the employment arena. maxrecruit@maxsolutions.com.au
About the Role

Project/Position Introduction

 

Overview

 

Introduction

 

As a Job Coach - WFA, you will doing so much more than finding jobs,you'll be changing lives. We are passionate about empowering & motivating our customers to achieve their employment goals and successfully commence into meaningful and sustainable employment.

 

The key to success is by working with your customers, building relationships with them and gaining their trust.  You will:

 

  • Assist with the basics of what would be most beneficial for your customers for the positive result of successfully getting in front of a potential employer
  • Understand your customers goals and link them with a variety of activities to enhance their skillset if need be
  • Use your influencing skills to connect your customers with employers and build employer connections to secure employment

 

Come join the team and help change lives by giving every person, every chance.

 

The opportunity

  • Showcase your customer service and influencing skills
  • Demonstrate your passion for helping others
  • Work for global leaders in Employment Services
  • Earn a competitive base with performance bonuses
  • Be part of a supportive, like minded team
  • Career growth opportunities in a large national company

About you

  • Solutions focussed / positive mindset
  • Self Confident and motivated
  • Strong organisational and administration skills
  • Resilient, empathetic & team player
  • Current driver licence
  • Ability to obtain a Working with Children/Vulnerable People Card/Blue Card and Police Clearance 
  • Be able to obtain a registered myGOVID name prior to commencing employment

Benefits

  • Gender neutral paid parental leave of 12 weeks
  • Superannuation contributions paid for women during the first 12 weeks of any unpaid parental leave
  • 5 weeks annual leave after 3 years’ service
  • Access to long service leave after 5 years’ service
  • Extensive leave provisions including domestic abuse, community service, study leave
  • Ability to purchase or cash out annual leave
  • Education assistance and study leave
  • Flexible working arrangements
  • Proven career development and promotion opportunities

Diversity and Inclusion

 

We are proud to hold the Workplace Gender Equality Agency (WGEA) Employer of Choice Citation and be a recognised Disability Confident Company.

 

We value diversity – in the backgrounds, ideas, work styles and perspectives of our team. We strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally and linguistically diverse backgrounds to apply. 

We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well-being.  Our induction and training will provide you with these principles, including having an understanding of children's developmental needs and culturally safe practices.

Next steps

If you have a passion for helping people please click "apply" to find out more about the role.  If you require an adjustment to the recruitment process for reasons of equal opportunity, please call a member of our Recruitment Team on 07 3727 1306 or email max.recruit@maxsolutions.com.aubefore you submit your application.

 

To view a copy of the position description:

 

PD - Job Coach - WFA

 

 

Key Skills
Customer ServiceInfluencing SkillsRelationship BuildingTrust BuildingGoal UnderstandingSkillset EnhancementEmployer ConnectionsPositive MindsetSelf ConfidentMotivatedOrganisational SkillsAdministration SkillsResilientEmpatheticTeam Player
Categories
Social ServicesHuman ResourcesCustomer Service & SupportEducation
Benefits
Gender neutral paid parental leave of 12 weeksSuperannuation contributions paid for women during the first 12 weeks of any unpaid parental leave5 weeks annual leave after 3 years’ serviceAccess to long service leave after 5 years’ serviceExtensive leave provisions including domestic abuse, community service, study leaveAbility to purchase or cash out annual leaveEducation assistance and study leaveFlexible working arrangementsProven career development and promotion opportunities
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