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Patient Services Representative

2/17/2026

The representative will be responsible for greeting and checking in patients professionally, scanning necessary documents, and accurately documenting all patient demographic information. Key duties also include managing check-out processes, collecting fees, scheduling follow-up appointments, and monitoring past-due accounts.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

Quigley Eye Specialists is a Florida medical and surgical practice specializing in the diagnosis and treatment of vision disorders. We provide the highest quality eye care available for cataracts, glaucoma, diabetic retinopathy, cornea conditions, dry eyes, and droopy eyelids using state-of-the-art technology. The dedication we have to our patients is demonstrated by our thoughtful and friendly attitude, our emphasis on providing up-to-date educational information, and our commitment to thorough, unhurried exams, consultations, and procedures.

About the Role

Description

Bowden Eye & Associates, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference.

Hours vary depending on the doctor’s schedules. *Overtime may be required. Must be willing to travel to our different clinic locations if needed.

Responsibilities:

Greet and check-in patients in an orderly and professional manner.
Scan patients’ insurance cards and driver’s licenses.
Document all patient demographic information.
Collect proper authorizations and/or referrals from patients.
Handle patient check-out processes, including processing charges, collecting fees, and scheduling next appointments.
Monitor past-due accounts and collect payments.
Maintain and balance a personal cash drawer daily.
Evaluate chart data for completeness and accuracy.

Benefits:

As a team member at Bowden Eye & Associates, you'll enjoy:

Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
Matching 401(k)
Employee Discount
Wellness Program
Paid Vacation & Holidays
Uniform Allowance
Training/Advancement opportunities

Requirements

High school diploma or equivalent.
Valid and active Driver’s License.
Previous experience in eye care, or the medical environment is a plus.

Key Skills

Patient Check-inInsurance ScanningDemographic DocumentationAuthorization CollectionReferral CollectionPatient Check-outFee ProcessingAppointment SchedulingPast-due Account MonitoringCash Drawer BalancingChart Data EvaluationCustomer ServiceOphthalmology Experience