Receptionist (Full-time; On-site)

Description

About New Deantronics:

New Deantronics is a global medical device manufacturer with a strong reputation for quality, innovation, and precision. At our Sparks, NV facility, we’re growing a state-of-the-art operation focused on producing life-saving technologies. We believe in teamwork, safety, and technical excellence—and we’re looking for a Receptionist who shares those values.

New Deantronics fosters a culture centered around its mission of "Caring", which extends to people, products, and the planet. This ethos is embedded in our operations across Taiwan and the United States, including our facility in Sparks, Nevada.

Core Cultural Values

• Integrity & Professionalism: The company emphasizes honesty, integrity, and professionalism in all interactions.
• Teamwork & Friendliness: Collaboration and a friendly work environment are key components of their workplace culture.

What We Offer:

• Competitive pay and full benefits package - New Deantronics currently provides 100% employer-paid coverage for employee medical, dental, and vision insurance! We regularly review our benefits program to ensure long-term sustainability and competitiveness, so coverage levels may be subject to change.
• Opportunities for advancement in a growing organization
• Positive, team-oriented culture focused on safety and innovation
• Skill-building and certification support – We invest in YOU
• A chance to be a part of shaping the facility from the ground up

About the Role:

The Receptionist serves as the first point of contact for customers, visitors, and vendors, providing a warm welcome and exceptional service both in person and over the phone. This role is vital in creating a positive and professional impression of the company by addressing inquiries, providing general information, and ensuring a seamless experience for all.

At New Deantronics, we seek a Receptionist who not only delivers outstanding customer service but also consistently demonstrates our core values of integrity, innovation, and collaboration. This position requires a strong commitment to professionalism, reliability, and a consistent in-person presence at the front desk during each scheduled shift.

What You'll Do:

• Operate telephone to answer, screen, direct phone calls to appropriate department or individual, provide information, take messages, or schedule appointments.
• Greet individuals and determine nature and purpose of visit. Ensure building security by monitoring visitor logbook, issuing visitor badges, communicating with employee host and escorting visitors to specific destinations.
• Provide resources and assistance for unscheduled visitors, guiding them to make an appointment with the relevant staff members.
• Prepare business correspondence.
• Ensure a clean, welcoming reception area.
• Collect, sort, distribute and prepare mail, messages, and courier deliveries.
• Perform daily opening and closing procedures. Opening procedures include turning on lights, unlocking front doors, and turning off music.
• File and maintain records.
• Provide excellent and professional service to customers in person and on the phone. All communication is professional, customer focused, and helpful.
• Provide administrative support to various departments, as needed.
• Assist others as requested or assigned.
• Maintain a safe and clean work environment.
• Maintain a professional and courteous appearance and demeanor.

Requirements

Knowledge, Skills, and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions.

• Familiarity with front office practices and procedures.
• Must demonstrate a high level of confidentiality and professionalism.
• Proficient with all Microsoft Office programs.
• Strong interpersonal and customer service skills with the ability to communicate clearly and effectively in a calm and pleasant manner.
• High level of organization and attention to detail with demonstrated receptionist skills.
• Effective problem-solving skills and ability to share skills and knowledge with others.
• Ability to read and write checklists, reports, and correspondence. Ability to read and comprehend complex instructions, memos, etc.
• Professional phone etiquette skills.
• Ability to analyze and perform complex computations with reasonable speed and accuracy. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to use office equipment such as a telephone, scanner, and printer.

Minimum Qualifications:

• Must be at least 18 years of age.
• Minimum: High school diploma or equivalent. Associate’s degree, preferred.
• 1 year of previous experience in a receptionist role, preferred.

Physical Demands:

While performing the duties of this job, the employee is regularly required to sit, use hands, stand, walk, bend, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer business equipment. Must be able to lift up to 20 pounds on occasion. The noise level in the work environment is usually low/mid-level.

The overall nature of the position is sedentary, requiring little physical effort and occasional light exertion. There is occasional exposure to environmental conditions such as heat, cold, and temperature changes.