House Person - Elko

Description

The Housekeeping House Person is responsible for acting in a support role to Housekeepers and Supervisors. Clean hallways and remove trash while providing great customer service. Work in a fast and efficient manner.

Responsibilities include but are not limited to:

• Follow all company and department policies and procedures and Maverick Cleaning and Sanitation Guidelines.

• Stock linens, strip and make beds.

• Assist housekeepers with the upkeep of supplies and removal of trash.

• Assist in cleaning as requested.

• Clean restrooms and replace and maintain paper products as required.

• Use correct cleaning chemicals for designated surfaces, according to Osha regulations and hotel requirements.

• Clean and maintain hotel hallways, stairwells, and elevators.

• Wipe/clean/vacuum luggage carts.

• Clean Guest Laundry as needed.

• Communicate with guests in a professional and friendly manner. Handle guest complaints, ensuring guest satisfaction.

• Ensure security of guest rooms and privacy of guests; turn over any lost and found items from guest rooms to supervisor.

• Maintain knowledge of hotel fire and emergency procedures.

• Inspect rooms for safety hazards and for the operating condition of equipment. Report any damages or maintenance problems to Housekeeping Supervisor.

• Adhere to Lost and Found policy including key control.

• Perform related and/or other duties as required.

Requirements

• Experience in hospitality industry in similar position desired.

• Familiarity with general building cleaning.

• Must be detail-oriented with good organization skills.

• Familiarity with cleaning products and equipment as well as cleaning techniques.

• Frequent lifting and pushing of supplies/equipment.

• Exceptional guest service skills required.

• Able to work independently and follow instructions regarding priorities of tasks.

• Must be punctual and have regular and reliable attendance.

• Ability to follow all of Maverick Gaming standards policies and procedures.

• Able to communicate effectively in English.

Team Members Will Enjoy:

• Paid Time Off

• Flexible schedules

• Medical, Vision, and Dental insurance

• Short-Term/Long-term Disability Insurance

• 401k plan

• Employee meal discount program

• And more!