Parts Counter Associate
2/18/2026
The Parts Counter Associate will be responsible for assisting customers and service technicians in identifying and sourcing necessary parts, looking up and ordering items using the inventory system, and maintaining accurate transaction records. This role also involves receiving, stocking, organizing incoming parts, processing returns, and providing excellent customer service across multiple communication channels.
Salary
50000 - 80000 USD
Working Hours
40 hours/week
Company Size
201-500 employees
Language
English
Visa Sponsorship
No
Description
We’re looking for a motivated and detail-oriented Parts Counter Associate to join our team. In this role, you will assist customers and service technicians with parts requests, manage inventory, and help maintain an efficient and organized parts department.
Responsibilities:
- Assist customers and service technicians in identifying and sourcing parts.
- Look up and order parts using our inventory system.
- Maintain accurate records of parts transactions and inventory levels.
- Receive, stock, and organize incoming parts shipments.
- Process returns and warranty parts.
- Provide excellent customer service in person, over the phone, and via email.
Requirements
- Previous experience in an automotive parts role preferred, but not required.
- Strong customer service and communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Basic computer skills and familiarity with inventory systems a plus.
- Valid driver’s license with a clean driving record.
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