Front Desk Operator

Description

Who We Are
At Moaddel Law Firm, we are committed to providing compassionate, strategic, and aggressive legal advocacy for immigrant families. With decades of experience serving Latino communities throughout California, we understand that every case represents a client’s future, not just a legal matter. We pride ourselves on the strength of our team and work collaboratively to deliver exceptional service and results in both our Immigration and Criminal Defense practices.

The Opportunity
We are seeking a professional and reliable Front Desk Operator to join our team in Los Angeles. This role is critical in creating a welcoming environment for clients and ensuring smooth daily office operations. As the first point of contact for clients and visitors, you will play a key role in supporting both our Immigration and Criminal Defense departments. This is an excellent opportunity for someone interested in the legal field who is highly organized, client-focused, and eager to grow within a fast-paced professional environment.

Work Setup
• Onsite role based in Los Angeles, CA (90010)
• Full-time position
• 40 hours per week
• Schedule includes weekdays and one weekend day as assigned

What You’ll Do
• Serve as the first point of contact for clients, visitors, and staff, providing a professional and welcoming experience
• Greet clients, direct them to appropriate areas, and notify staff of their arrival
• Assist clients with document collection, uploads, and case file organization
• Digitize and enter case information into case management systems accurately and confidentially
• Provide translation assistance during client meetings when needed
• Prepare legal documents, correspondence, and client materials for pickup or mailing
• Assemble and mail FOIA, USCIS, and EOIR packets in compliance with deadlines
• Maintain organized filing systems for both physical and digital documents
• Monitor and maintain reception area cleanliness and professionalism
• Assist with office operations including supply management, office setup, and administrative support
• Coordinate with internal teams to ensure smooth daily operations
• Assist with special projects and administrative tasks as assigned

Compensation, Benefits & Equal Employment Opportunity
Moaddel Law Firm offers a competitive hourly pay range of $21.00 to $26.00 per hour, with eligibility for overtime. We offer medical insurance with a 50 percent employer contribution, dental and vision insurance, holidays, PTO, and a retirement plan. This role offers the opportunity for  growth and professional development within a dynamic legal environment. Moaddel Law Firm is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, marital status, veteran status, or any other protected characteristic under applicable law. We also consider qualified applicants with arrest and conviction records in accordance with fair chance laws.

Requirements

• Minimum 2 years of experience in a receptionist, front desk, or similar role  

• Experience working in a law firm or professional office environment preferred  

• Fully bilingual in English and Spanish  

• Strong customer service and interpersonal skills  

• Excellent organizational skills and attention to detail  

• Ability to multitask in a fast paced environment  

• Tech savvy and comfortable using Google Workspace and case management software  

• Professional, reliable, and proactive demeanor  

• Strong communication skills and ability to handle sensitive information confidentially  

• High School Diploma or equivalent required  

• Physical Requirement: Ability to lift up to 20 pounds

• Legally authorized to work in the United States