Question
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בנקאי.ת שירות טלפוני למוקד דיסקונט 360 בירושלים - הר חוצבים

2/18/2026

The role involves providing telephone service to all bank customers across a wide range of areas including checking accounts, credit, investments, and deposits. This is an excellent opportunity to learn the banking world and integrate into a strong, leading organization.

Working Hours

40 hours/week

Company Size

5,001-10,000 employees

Language

Hebrew

Visa Sponsorship

No

About The Company
Founded in 1935, Israel Discount Bank is a prominent financial institution with a rich history, establishing itself as a leading banking corporation in the region. Discount Bank caters to diverse customer segments, including households, small and mid-sized businesses, large corporations and institutes, and private banking offering a wide range of high-quality banking services tailored to each segment. Innovation and customer satisfaction are central to Discount Bank's mission, reflected in services such as a user-friendly website, SMS services, and a unique "Mafteah Discount" credit card that rewards home and business purchases. Discount Group operates abroad through IDB New York, the largest Israeli Bank operating overseas with branches in the New York area, Florida and California, focusing on the business-commercial sector and private banking. Holdings include Mercantile Discount Bank (MDB), specializing in services for small businesses, households, and local authorities. Discount Capital, Tafnit Discount Asset Management, and PayBox are integral components of the Discount Group, enhancing the array of financial solutions provided. Discount Bank is deeply committed to community involvement and supports social mobility through education and work initiatives, positively impacting Israeli society. The bank actively collaborates with FinTech companies to deliver cutting-edge financial services tailored to customer needs. Discount Bank's strategic plan for 2021-2025 focuses on solidifying its position as a top-tier financial institution, delivering value to both shareholders and customers. At its core, Discount Bank remains dedicated to community involvement and significantly contributes to social and cultural projects, aligning with its commitment to creating a positive impact on society.
About the Role

צברת ניסיון בשירות לקוחות? הצטרפ.י אלינו לתפקיד מתגמל בהכשרה מלאה על חשבוננו!

צוות הטלבנק של דיסקונט מעניק שירות טלפוני לכלל לקוחות הבנק במגוון רחב של תחומים: עו"ש, אשראי, השקעות, הפקדות, וכו'.

הזדמנות מצוינת ללמוד את עולם הבנקאות ולהשתלב בארגון חזק ומוביל, בתפקיד מעניין, מאתגר ומתגמל.


אז למה לעבוד בדיסקונט?

  • שכר גבוה, סביבת עבודה תומכת, דינמית ומפנקת
  • בונוסים ומענקי התמדה
  • אופציה לשילוב עבודה מהבית
  • ארוחות ופינוקים
  • מסלולי קריירה והתפתחות
  • קליטה כעובד.ת בנק מהיום הראשון
  • *גמישות למשרת הורה/סטודט/ית

Requirements

  • תעודת בגרות מלאה - חובה
  • תודעת שירות גבוהה
  • אוריינטציה מכירתית
  • כושר ביטוי גבוה בכתב ובע"פ
  • יתרון לבעלי.ות ניסיון בשירות לקוחות ו/או מכירות
Key Skills
Customer ServiceSales OrientationCommunication SkillsWritten CommunicationVerbal Communication
Categories
Finance & AccountingCustomer Service & SupportSales
Benefits
High SalarySupportive EnvironmentDynamic EnvironmentPamperingBonusesRetention GrantsOption for Work From HomeMealsPerksCareer PathsDevelopment OpportunitiesBank Employee Status From Day OneFlexibility for Parents/Students
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