Assistant Front Desk Manager

A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Anantara The Marker Dublin Hotel is a sleek, contemporary landmark inspired by the elements and overlooking the waterfront of Grand Canal Square. This luxury hotel in Dublin is in an ideal position for exploring the city’s main tourist attractions and its main business and financial district. It is conveniently close to the IFSC and the Convention Centre Dublin.

Part of the regenerated Docklands that exemplify the city’s cosmopolitan future, the hotel is ideal for both business  

• To ensure the hotel achieves the Leading Hotels of the World Quality Assurance targets and that the highest standards of luxury and quality are delivered consistently to our guests.
• To deliver excellent care to our guests.
• To carry out departmental audits to ensure LQA is achieved by all team members.
• To ensure that areas of responsibility are clean and well maintained.
• To ensure guest feedback is acted upon in a timely manner ensuring the relevant people are informed and that all necessary action is taken to prevent re occurrences.
• To ensure departmental sales are achieved in line with the hotel budget.
• To comply with the hotels cash handling procedures and ensure that all team members are trained accordingly.
• To ensure all purchasing are done as per company procedures, PO creations and month end procedures are completed as per company procedures.
• To ensure SAP MM procedures are followed correctly at all times.
• To overseeing the back office administration, ensuring all tasks required are consistently completed within the team.
• To assist the Front Desk Manager in overseeing the team through job chats, daily operations, recruitment, rosters etc.
• To take on MOD shift whenever required.

Must have at least 1 year experience at a supervisor level in a luxury hotel

Must currently have the right to work full time in EU / Ireland

Knowledge of Thai culture will be valued 

What do we have to offer you:

• Competitive Pay rates
• Career Progression
• Refer a Friend program - €500 bonus for a referral of your friend or acquaintance for a vacancy in Anantara The Marker Dublin Hotel 
• Excellent Room Employee Rates in over 350 Minor Hotels properties worldwide
• Access to the eLearning platform
• Increased holiday entitlement for long service employees
• Meals whilst on duty in our employee restaurant
• Employee Recognition Awards
• Employee Assistance Program - mental health and wellbeing support 
• Complimentary provision and laundry of uniforms