Question
Part-time
0-2

Sales Advisor, 5h-10h – Temporary, Seasonal Contract

2/18/2026

As a Sales Advisor, the primary role involves creating an outstanding customer experience by welcoming customers, guiding them through the store, showcasing products, and sharing fashion knowledge. Responsibilities also include collaborating with the team to ensure the sales floor and back of house are well-stocked, organized, and supporting store opening and closing procedures.

Working Hours

10 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries. But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers. Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future. Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you. H&M Group's Moderation Policy: Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world. This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content. We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at info@hm.com.
About the Role

Job Description

WHAT YOU’LL DO
As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.

 

You will:

  • Share your fashion and product knowledge to help customers make informed choices.
  • Collaborate with your team to deliver exceptional service at every step of the customer journey.
  • Ensure the sales floor and back of house are well-stocked, organized, and inviting.
  • Support with opening and closing of the store.
  • Represent yourself and the brand positively during all customer interactions.

WHO YOU’LL WORK WITH

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role — from Sales Advisors, Department Managers, Store Managers to Visual Merchandisers — contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

WHO YOU ARE

We are looking for people with…

  • Experience in customer service within fashion, retail, or similar fields.
  • Ability to provide excellent customer experience in Finnish.

And people who are…

  • Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
  • Thriving in collaborative and dynamic environments.
  • Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
  • Flexible and action oriented.

 

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​

​We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

WHY YOU’LL LOVE WORKING HERE 
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​

  • All our employees receive an employee discount that is usable on all our H&M Group brands in stores and online. 
  • While working with us, you will enjoy a work clothing benefit three times a year.
  • At H&M, we care about your health and well-being. That's why we want to offer the opportunity to take advantage of a comprehensive sports and culture benefit.
  • All our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program in here.

 

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.​

We are now hiring Sales Advisors for the summer season for our store in Åland. 

There is also an opportunity to continue working after summer. 

We offer fixed-term contracts of various lengths, with 5-10 hours per week.

We have an ongoing selection, so the position may be filled before the application deadline, so send in your application today! 

Swedish/English is the language we use for communication in our stores, so please send your CV in Swedish. 

The last application date is Sunday 8.3.2026. 

 

Take the next step in your career together with us. The journey starts here.​

 

* Store roles assessment:

To manage the high volume of applications for the Sales Advisor role, we use an online assessment method for skills-based recruitment within some of our stores. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies predefined criteria set by H&M Group. For the online assessment, you will receive an email invitation from external company called MAKI. If you can’t find the invitation from your mailbox, please make sure to check your junk emails as well. 

 

After completing the assessment, you’ll have the opportunity to share feedback and ask questions. If you experience any difficulties or prefer an alternative assessment method, please contact [email protected]. Choosing an alternative will not impact on your application.

 

For more information on how we process your personal data, please see our Privacy Notice.

 

** We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Key Skills
Customer ServiceFashion KnowledgeProduct KnowledgeSalesTeam CollaborationOrganizationStore OperationsCustomer ExperienceCommunicationCreativityTechnology UseLearning AgilityFlexibilityAction Orientation
Categories
RetailSalesCustomer Service & SupportHospitality
Benefits
Employee discountWork clothing benefitSports and culture benefitH&M Incentive Program
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