FULL_TIME
0-2
Dental Administrator/Recall Coordinator Position
2/18/2026
The role involves comprehensive administration and proactive recall coordination, including greeting patients, managing scheduling, handling records, billing, and insurance submissions accurately. A key focus is strengthening patient relationships, maintaining a strong hygiene schedule, and improving patient retention metrics.
Salary
25 - 30 CAD
Working Hours
40 hours/week
Company Size
51-200 employees
Language
English
Visa Sponsorship
No
About The Company
A group of committed dental professionals based in Alberta. We provide professional dental services to patients and professional dental office management services to dentists. We have 22 locations across Edmonton, Calgary, and Red Deer Alberta. We focus on alignment between dentists, staff, patients and company so that we remain committed to quality patient care in Alberta.
About the Role
<h2 data-start="165" data-end="211">Dental Administrator/Recall Coordinator Position</h2><p data-start="212" data-end="265"><strong data-start="212" data-end="265">Full-Time | Growth-Focused Role</strong></p><p data-start="267" data-end="365">Do you love keeping things organized, connecting with patients, and taking ownership of your work?</p><p data-start="367" data-end="692">We’re looking for a confident, positive <strong data-start="407" data-end="474">Dental Administrator with a strong focus on Recall Coordination</strong> to join our growing practice. This is more than a front desk role — you will play a key part in strengthening patient relationships, keeping our hygiene schedule strong, and supporting a high-performing clinical team.</p><p data-start="694" data-end="786">If you naturally smile when you talk and feel proud when you hit goals, you’ll fit right in.</p><h3 data-start="664" data-end="678">Locations</h3><p>Stephen Avenue Dental Choice & Kensington Dental Choice</p><h3 data-start="664" data-end="678">Full-time Hours</h3><ul data-start="679" data-end="763"><li data-start="679" data-end="720"><div data-block="true" data-editor="7mecv" data-offset-key="851k7-0-0"><div data-offset-key="851k7-0-0"> </div><div data-offset-key="851k7-0-0"><ul><li>Monday 11AM - 7PM <strong>(Kensington Dental Choice)</strong></li><li>Tuesday 8:30AM - 4:30PM <strong>(Stephen Avenue Dental Choice)</strong></li><li>Wednesday 11AM - 7PM <strong>(Kensington Dental Choice)</strong></li><li>Thursday 8:30AM - 4:30PM <strong>(Stephen Avenue Dental Choice)</strong></li><li>One Saturday per month 9AM - 3PM <strong>(Mount Royal Dental Choice)</strong></li></ul></div><div data-offset-key="851k7-0-0"> </div></div></li></ul><h3 data-start="770" data-end="793">What You’ll Do</h3><p>Administration & Recall Coordination </p><ul data-start="794" data-end="1192"><li data-start="794" data-end="868"><p data-start="796" data-end="868">Greet patients warmly and ensure every visit starts on a positive note</p></li><li data-start="869" data-end="941"><p data-start="871" data-end="941">Proactively contact patients due for hygiene and outstanding treatment</p></li><li data-start="869" data-end="941"><p data-start="871" data-end="941">Manage patient scheduling, appointment confirmations, and follow-ups</p></li><li data-start="942" data-end="1038"><p data-start="944" data-end="1038">Handle patient records, billing, insurance submissions, and payment processing with accuracy</p></li><li data-start="1280" data-end="1317"><p data-start="1282" data-end="1317">Own and improve our recall system</p></li><li data-start="1433" data-end="1476"><p data-start="1435" data-end="1476">Track and report hygiene metrics weekly</p></li><li data-start="1433" data-end="1476"><p data-start="1435" data-end="1476">Help strengthen patient retention and reactivation</p><ul><li data-start="1393" data-end="1432"> </li></ul><p> </p></li></ul><hr data-start="1194" data-end="1197"><h3 data-start="1199" data-end="1230">What We’re Looking For</h3><ul data-start="1737" data-end="2062"><li data-start="1737" data-end="1793"><p data-start="1739" data-end="1793">Naturally bring positive energy to every interaction</p></li><li data-start="1794" data-end="1836"><p data-start="1796" data-end="1836">Love following up and closing the loop</p></li><li data-start="1837" data-end="1886"><p data-start="1839" data-end="1886">Enjoy turning “maybe later” into “scheduled!”</p></li><li data-start="1887" data-end="1947"><p data-start="1889" data-end="1947">Are organized and comfortable tracking numbers and goals</p></li><li data-start="1948" data-end="2009"><p data-start="1950" data-end="2009">Stay calm under pressure and keep things running smoothly</p></li><li data-start="2010" data-end="2062"><p data-start="2012" data-end="2062">Have a team-focused mindset and a desire to grow</p></li></ul><p data-start="2064" data-end="2169"><strong data-start="2064" data-end="2128">Minimum 1 year of dental administration experience preferred</strong><br data-start="2128" data-end="2131">(Curve software knowledge is an asset)</p><hr data-start="1536" data-end="1539"><h3 data-start="1541" data-end="1563">What We Offer</h3><ul><li data-start="2195" data-end="2257"><p data-start="2197" data-end="2257">A supportive, collaborative, and positive team environment</p></li><li data-start="2258" data-end="2284"><p data-start="2260" data-end="2284">Parking pass available</p></li><li data-start="2285" data-end="2325"><p data-start="2287" data-end="2325">Group benefits plan with Empire Life</p></li><li data-start="2326" data-end="2347"><p data-start="2328" data-end="2347">Uniform allowance</p></li><li data-start="2348" data-end="2377"><p data-start="2350" data-end="2377">Staff recognition program</p></li><li data-start="2378" data-end="2442"><p data-start="2380" data-end="2442">Opportunities for professional development and career growth</p></li><li data-start="2443" data-end="2503"><p data-start="2445" data-end="2503">Competitive wage: <strong data-start="2463" data-end="2501">$25–$30/hour (based on experience)</strong></p></li></ul><hr data-start="1871" data-end="1874"><p data-start="1876" data-end="2039">At Dental Choice, you’ll be part of a team that values connection, celebrates success, and truly cares about each other and our patients.</p><p data-start="2041" data-end="2135"><strong data-start="2044" data-end="2133">Apply today and join us in creating bright smiles and positive experiences every day!</strong></p><p data-start="2142" data-end="2301" data-is-last-node="" data-is-only-node=""> </p>
Key Skills
OrganizationPatient RelationsRecall CoordinationSchedulingConfirmationRecord KeepingBillingInsurance SubmissionsPayment ProcessingGoal TrackingRetentionReactivationTeamworkCurve Software
Categories
HealthcareAdministrativeCustomer Service & Support
Benefits
Group benefits planUniform allowanceStaff recognition programOpportunities for professional developmentCareer growthParking pass
Apply Now
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