Question
FULL_TIME
5-10

Kitchen and Bathroom Sales Designer

2/19/2026

The main duties involve guiding customers through the entire kitchen and bathroom design and sales process, ensuring their needs are met by recommending suitable products. Responsibilities also include proactively generating new business and maintaining excellent customer satisfaction.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

No

About The Company
MKM is the leading Independent Builders’ Merchant in the UK, with over 100 branches and counting across the UK. We provide materials for the trade and DIY projects offering friendly expert advice from our local in branch specialists. From building materials, plumbing and heating suppliers and timber to landscaping, kitchens and bathrooms, we are confident that you'll find the right products for your project with MKM Building Supplies. Whilst providing an extensive range of quality, industry recognised products we also offer an unparalleled level of customer service. Each branch is part owned and managed by Branch Directors who have carefully selected their own team of local, experienced specialists who will go above and beyond to make sure you get the right product at the right price. Plus nearly all branches now have a Kitchen and Bathroom showroom open to the public to showcase our fantastic range of kitchens and bathrooms. In house specialists can create FREE 3D designs and will be with you or your customer from design all the way through to delivery.
About the Role
MKM Logo 02 for white background - Resized.png

MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 141 branches and over 3300 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey!

This is an area with great potential for development and growth. We are looking for an experienced person to drive this area of the business forward. This is an exciting opportunity to build a career with the leading independent builders’ merchant in the UK. Working in our showroom, you will bring a passion for design and customer service; a driving licence is essential.

Duties and Responsibilities

  • Guide customers through the full kitchen & bathroom design and sales process.

  • Listen to customer needs and ensure their requirements are met.

  • Identify and recommend products best suited to customer needs.

  • Ensure customer satisfaction.

  • Pro-actively generate new business.

  • Provide excellent customer service.

  • This role will include working alternate Saturday mornings.

Qualifications and Skills

  • Previous experience working in a similar role is essential.

  • Sound knowledge of kitchen and bathroom products

  • Experience using 20-20 Fusion planning software or similar.

  • Confident dealing with customers

  • The ability to build great customer relationships.

  • Excellent communication and interpersonal skills.

Benefits

In return, you can be a part of the UK’s leading independent Builders Merchant and winner of many industry awards. Some of the benefits we offer include:

  • A competitive pay package.

  • Generous discretionary bonus scheme

  • Substantial staff discounts

  • Training and development opportunities

  • Holiday scheme which rewards length of service

  • Holiday purchase Scheme

  • Perkbox discounts

  • Contributory pension scheme

  • Financial Planning Support

  • Cycle to work scheme.

  • Free parking

  • Enhanced Maternity

  • Enhanced Paternity

  • Employee Assistance Programme

  • Mental Health Support


Any queries, please call on: 01482 262280

Key Skills
DesignCustomer ServiceKitchen DesignBathroom DesignSales ProcessProduct RecommendationCustomer SatisfactionBusiness Generation20-20 FusionCommunicationInterpersonal SkillsRelationship Building
Categories
SalesConstructionArt & DesignRetailCustomer Service & Support
Benefits
Competitive pay packageGenerous discretionary bonus schemeSubstantial staff discountsTraining and development opportunitiesHoliday scheme which rewards length of serviceHoliday purchase SchemePerkbox discountsContributory pension schemeFinancial Planning SupportCycle to work schemeFree parkingEnhanced MaternityEnhanced PaternityEmployee Assistance ProgrammeMental Health Support
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