Question
2-5

Support Coordinator

2/19/2026

The coordinator will lead support planning and coordinate Support Workers to ensure person-centred delivery, balancing support, safeguarding, administration, and meetings while managing caseloads. They will also support customers with daily tasks and collaborate with multi-agency teams to empower them.

Working Hours

30 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

No

About The Company
We're Home Group, a housing association, social enterprise and charity with a turnover of £505m and one of the UK's largest providers of high quality housing and integrated housing, health and social care. We're proud of the difference that we have made over the last 90+ years and we continue to work hard to support over 125,000 customers who live in more than 57,000 homes across England and Scotland. Our aim is to build homes, independence and aspirations and according to our trophy cabinet we’re pretty good at it! We're the 9th best place to work in the UK, the 4th best in the North East and the 8th best for women. Our apprenticeship programme is award winning; in 2019 we were named large employer of the year and large north east employer of the year in 2020. If you want to find out more about us, visit our website below.
About the Role

Support Coordinator

Earn £13.21 per hour plus 34 days leave (rising to 39 inc bank holidays and a ‘me’ day) and health cash plan worth over £1140

Permanent, part time (30 hpw) or (22.5 hpw)

Newquay

We can’t offer a CoS for this role

Home, a place where you belong

We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.

You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.

What you’ll do

  • Lead support planning and coordinate our Support Workers to deliver person-centred support

  • Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads

  • Support Customers with daily tasks like budgeting, cooking and attending appointments

  • Work with multi-agency teams to safeguard and empower our customers

  • Help customers build independence and prepare for their move-on into the community

Why join us

This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work! 

You have

  • Passion and experience in supporting others ideally in a supported housing setting

  • Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)

  • Experience assessing referrals and coordinating support

  • The ability to work under your own initiative, remain calm under pressure and have a resilient approach

  • The ability to work as part of a dynamic experienced team, have a great sense of humour and have the ability to deliver support in a fast paced service.

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! 

The practical bits

  • This role is Permanent, part time (30  hpw), exact working days to be discussed at interview (3 days of 7.5 hrs per day) to usually be worked Monday to Fri between 9am and 5pm. However, we do ask for some flexibility regarding weekend or evening working depending on the needs of the customers/Service. 

  • Your base will be Newquay (based at Edgecumbe Avenue Service).  As this is an Outreach/Community Based position, the role will be carried out in Mid Cornwall and the surrounding area, with some admin time based in Service.

  • Although you’ll lone work, we do get together regularly for assessments, training and team meetings. 

  • You need an Enhanced DBS with barring list (we pay) 

  • A vehicle insured for business use (and a license!), we’ll pay for any business mileage

What’s in it for you?

  • 34 days leave, rising to 39 (this includes bank holidays and a “me day”)

  • Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more 

  • Matching pension contribution (up to 7%25 and life insurance of 3x basic salary) 

  • Instant pay access with Stream 

  • 800+ discounts on shops, holidays, days out, tech and more 

  • Optional Shifts as an Emergency Responder (A chance to earn some extra ££££££'s)

Find out more

Click APPLY NOW to see our  Support Coordinator Job Description, find out about us and for help to apply. Roles can close early, so don’t wait.

For reasonable adjustments email recruitment@homegroup.org.uk

South West Supported Portfolio 4

 

 

Key Skills
Support PlanningCoordinationPerson-Centred SupportSafeguardingCaseload ManagementBudgetingAppointment AttendanceMulti-Agency WorkIndependence BuildingReferral AssessmentInitiativeCalm Under PressureResilienceTeamworkFast-Paced Service Delivery
Categories
Social ServicesCustomer Service & SupportAdministrative
Benefits
Health Cash PlanPaid LeavePension ContributionLife InsuranceInstant Pay AccessDiscounts
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