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Admissions Assistant/Driver (2nd Shift)

2/19/2026

This role involves managing the admissions process by answering client inquiries, updating availability, completing detailed applications, ensuring payment arrangements, and scheduling intakes. The assistant will also coordinate transportation for incoming clients and communicate with external legal and correctional facilities to secure necessary authorizations.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

About The Company

Isaiah House Treatment Center | Christ-Centered Recovery & Second Chances Isaiah House is a nonprofit, faith-based, CARF-accredited, and AODE-licensed leader in substance use disorder treatment in Kentucky. Our mission is to offer hope, healing, and lasting recovery through a holistic approach that transforms lives mentally, physically, spiritually, and financially. Comprehensive Treatment & Services We provide residential treatment, outpatient programs (IOP/OP), and recovery housing, offering: ✔ Short-term & long-term residential treatment ✔ Outpatient therapy & behavioral health services ✔ Job-skills training, employment assistance & education ✔ Recovery housing for continued support Our Locations 🏠 Men’s Centers: Isaiah House Main – Willisburg, Olivia Center – Louisville, Jake Kuertz Center & Greg Bowen Center – Chaplin 🏡 Women’s Center: Shelley Center – Harrodsburg 🏥 Outpatient & Primary Care: Real Hope Behavioral Health – Danville, Hillview & Georgetown Isaiah House Community Health Center – Lexington More Than Treatment: A Path to a New Life ✔ Second-chance employment through Isaiah House & trusted partners ✔ GED & college classes to build a future beyond addiction ✔ Job training, legal aid & financial management support Accessible Care for All We accept Medicaid, major insurance, KORE, UNITE, and self-pay, ensuring affordable, high-quality care. Join Us in Changing Lives As a nonprofit, we rely on donations to provide life-changing recovery programs. 💙 Donate today: www.isaiah-house.org/donate 📞 Contact us at 859-375-9200 to learn more.

About the Role

Description

Isaiah House is looking for a dedicated and driven person to take on the role of Admissions Assistant/Driver.

Isaiah House is a faith-based, nonprofit with a competitive edge, delivering one of the most effective substance use disorder treatment facilities in the state of KY.

Employees receive benefits that include:

Medical, dental, and vision insurance
Basic life insurance
401(k) Option
Paid holidays
PTO after 90 Days

The hours for this role will be Mon - Fri 3:00pm - 11:30pm.

Apply now to join our team and make a difference in the lives of others.

JOB SPECIFIC FUNCTIONS:

Maintain a working knowledge of and adhere to all IH policies and procedures including HIPAA compliance
Stay current on bed space and open availability each morning and throughout the day
Answer incoming calls from potential clients and client family members to answer questions and provide reassurance
Monitor and update the admissions feed to field questions related to Client Care Navigator referrals
Complete detailed applications with clients over the phone
Generate first contact email with all required information regarding a potential client
Ensure client has active insurance or proper payment arrangement prior to scheduling
Schedule clients for intake dates, times, and communicate that with the Admissions Coordinator
Complete intake and admissions process within Celerity
Communicate with attorneys, judges, and local corrections facilities to gain needed authorizations for clients to be released to Isaiah House for treatment
Coordinate transportation for incoming clients in collaboration with the logistics department.
Be available and attend weekly meetings with Admissions team and Coordinators

Requirements

QUALIFICATIONS:

Minimum of high school diploma, or GED.
Prefer experience in working with various funding streams and ability to collaborate with our billing department
Experience in crisis intervention and conflict resolution skills.
Ability to work in a fast paced, dynamic environment.
Valid Kentucky driver’s license with a clean driving record for the past three years.

Key Skills

HIPAA ComplianceClient IntakeInsurance VerificationPayment ArrangementSchedulingAdmissions CoordinationAuthorization CoordinationTransportation CoordinationCrisis InterventionConflict ResolutionData EntryPhone CommunicationRecord KeepingDriving