Customer Experience Specialist (Automotive)- Salina Subaru

Description

At Salina Subaru, selling cars isn’t about pressure. It’s about building lasting relationships.
 

We’re looking for kind, driven people who care about others, work hard, and want more than just a job. This is a place where the right attitude, strong work ethic, and genuine care for people can grow into a meaningful, long-term career.
 

Experience in customer service, retail, food service, hospitality, education, healthcare, or sales can all translate well here—but attitude matters most.
 

If you enjoy helping people make important life decisions and want a stable income with real growth potential, we’d love to meet you.

What You’ll Do

· Help guests choose the right new or pre-owned vehicle for their life

· Create a comfortable, low-pressure experience from start to finish

· Guide customers through test drives, purchase or lease options, and delivery

· Stay connected after the sale and build long-term relationships

· Continue learning through paid training, mentorship, and daily coaching

· Contribute to a positive, team-first culture inside the dealership

 Income & Growth

· Guaranteed base pay starting at $3,000 per month

· Realistic first-year earnings of $50,000–$70,000+

· Performance bonuses with no income cap

· Clear path to advancement within the dealership

· This is not a commission-only environment. It’s a place to build a stable, long-term career with real opportunity.

 Why Salina Subaru

· Supportive, team-first culture

· Community-focused mission aligned with Subaru’s Love Promise

· Ongoing training, mentorship, and professional development

· Leadership that genuinely invests in your success

 Ready for Something Bigger?

If you care about people, take pride in your work, and want to build a meaningful future, we’d love to meet you.
 

Apply today and start your journey with Salina Subaru.

Requirements

Job Qualifications

BASIC QUALIFICATIONS (EDUCATION, EXPERIENCE, CERTIFICATIONS, LICENSES)

• High School Diploma or equivalent
• Minimum of 1 year relevant sales or customer service experience
• Valid driver’s license with satisfactory Motor Vehicle Report (MVR)

PREFERRED QUALIFICATIONS

• Previous work experience working directly with the public, selling or influencing others, establishing and maintaining interpersonal relationships, and communicating with persons outside the organization via phone, face-to-face, email and/or social media.
• Attention to detail
• Customer-focused with the ability to communicate directly with customers, explaining vehicle details, recommendations and costs
• Using computers and computer systems (including hardware and software) to enter data and process information
• Cooperative spirit that requires being pleasant with others on the job and displaying good-natured, cooperative attitude; being sensitive to other’s needs and feelings while being understanding and helpful
• Professional appearance and work ethic
• Self-motivated, goal-oriented, and ability to work within a fast-paced environment

PHYSICAL DEMANDS

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to walk, sit, stand, reach with arms and hands, use his/her hands and fingers, to handle or feel.

The employee is occasionally required to climb or balance, and to stoop, kneel, crouch or crawl. Employee will occasionally lift 25 pounds and rarely lift 50 pounds. Vision abilities required by this job include close vision.

WORK ENVIRONMENT

While performing the responsibilities of the job, these work environment characteristics are representative of the environment the employee will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.

While performing the duties of this job, work will be carried out mostly in an office setting. However, the employee will also be required to occasionally work outside, possibly in inclement weather. The noise level in the work environment is usually quiet to moderate.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.