Receptionist/Front Office Manager

Description

St. Bernard of Clairvaux Roman Catholic Parish is seeking a faith-filled, organized, people person to serve as the Receptionist/Front 

Office Manager. This role serves as the welcoming presence of the parish and a vital support to the pastoral and administrative mission of the Church. This position is often the first point of contact for parishioners, visitors, and those seeking assistance, and

therefore plays a key role in expressing the hospitality, compassion, and professionalism of the Catholic community. 

The Front Office Manager supports parish operations through effective communication, organization, calendaring, and parish communications, including the weekly bulletin. This role requires a strong sense of Catholic identity, excellent interpersonal skills, attention to detail, and the ability to manage multiple responsibilities in a faith-centered environment.

Requirements

Key Responsibilities

Hospitality & Reception

• Serve as the primary point of contact for the parish, welcoming visitors, parishioners, and guest with warmth, respect, and professionalism.
• Answer phones, respond to emails, and direct inquiries appropriately.
•  Offer assistance and information to individuals seeking parish services, sacraments, or pastoral care, maintaining discretion and confidentiality. 

Office and Administrative Management

• Oversee daily front office operations to ensure a smooth, organized, and welcoming environment.
• Maintain parishes calendars, coordinating schedules for clergy, staff meetings, events, and facilities.
• Assist parish leadership and staff with administrative tasks, correspondence, and document preparation.
• Maintain accurate records and files, both digital and physical. 

Communications & Bulletin Publishing

Required

• Strong alignment with and respect for the mission, teachings, and values of the Catholic Church.
• Excellent verbal and written communication skills.
• Proven ability to be a welcoming, compassionate, and professional presence.
• Strong organizational skills with the ability to manage multiple tasks and priorities.
• Proficiency with standard office technology and software (email, word processing, calendars, databases, Canva, Adobe Suite - Photoshop and Illustrator).
• Ability to maintain confidentiality and exercise good judgement.
• Practicing Catholic with active participation in parish life.   

Preferred

• Previous experience in an office, administrative, or parish setting.
• Experience with bulletin publishing, parish management software, or communications platforms.

Personal Attributes

• Warm, patient, and approachable demeanor; a genuine "people person."
• Highly organized, reliable, and detail oriented.
• Flexible and adaptable to the needs of parish life.
• Collaborative spirit and commitment to serving others.

Work Environment

• Parish office setting with frequent interaction with parishioners, staff, clergy, and visitors.
• Occasional flexibility in schedule may be required to support parish events or liturgical seasons.

Compensation

• Salary and benefits commensurate with experience and diocesan guidelines. 

To Apply:

Please submit a cover letter expressing your interest and faith journey, along with a resume to mhuesman@stboc.org