Question
2-5

Lead Security Technician

2/19/2026

The Lead Security Technician will lead a team in the installation, troubleshooting, programming, and testing of access control, IP video surveillance, and intrusion alarm systems. This role also involves leading preventative maintenance and ensuring projects meet Prime installation standards while managing daily records and schedules.

Working Hours

40 hours/week

Company Size

5,001-10,000 employees

Language

English

Visa Sponsorship

No

About The Company
Prime Communications proudly serves as the largest, privately-held AT&T Authorized Retailer. Prime operates ~2000 stores and has 7500+ team members. Founded in 1999 with a single mall kiosk, Prime strives to deliver on our vision of customer-centricity, accountability, profitability, teamwork, and entrepreneurship every single day. In addition to AT&T, PRIME also operates 200+ Cricket Wireless stores. We also operate in Canada (https://www.primecomms.ca/) and Mexico (http://www.primecomms.mx/). Schedule an appointment at one of our stores today: https://attvip.com/ Get social with Prime! ➝ www.facebook.com/PrimeCommunicationsHQ ➝ www.twitter.com/PrimeComms ➝ www.instagram.com/PrimeComms #LifeAtPrime #AtPrimeYouCan #PrimeStrong
About the Role

Description

The Lead Security Technician shall lead a team of technicians in the installation, troubleshooting, programming, and testing of access control, IP video surveillance, and intrusion alarm systems. This is a hands-on working position. 

Requirements

Major Roles and Responsibilities

  • Lead the installation of access control devices and related hardware on all doors, including low voltage electric door hardware. 
  • Lead the installation of video surveillance systems including cameras, software, switches, patch panels, and other associated devices. 
  • Lead the installation of intrusion alarm wiring, control panels, and other associated devices. 
  • Lead the scheduled preventative maintenance on access control, IP video system, and intrusion alarm systems. 
  • Lead the installation of programming access control, IP video surveillance, and intrusion alarm systems. 
  • Work in conjunction with the engineering team in the functional testing of all installed systems. 
  • Assist in the training and development of technicians.  
  • Ensure project scope is accurately completed to Prime installation standards.
  • Maintains communication throughout the project with the project management team to ensure all departmental daily records are maintained. 
  • Field execution of the daily project schedule to stay within scope of work and allotted budgeted hours. 
  • Other duties as assigned. 

Qualifications and Education Requirements

  • A high school diploma or equivalent (vocational/technical/business school background is strongly preferred). 
  • Minimum of 3+ years of experience in the security field.  
  • Minimum of 1-2 years of experience with low voltage cabling. 
  • Experience with the use of a multimeter and cable tester. 
  • Familiarity with the use of various hand and power tools. 
  • Must have a valid driver’s license. 
  • Good judgment is required. 
  • Strong organizational skills are required. 
  • Exceptional customer service skills are a must. 

Preferred Skills

  • Looking for technicians with access control and IP camera experience, preferably familiar with the following manufacturers: Genetec, AMAG, Lenel, Axis, DMP, DSX, HID. Manufacturer certifications highly preferred. 
  • Ability to read blueprints and other technical documentation. 
  • Understanding of electrical theory and relay logic. 
  • Industry specific manufacturer certification. 

Additional Notes

  • Probationary period of 90 days.
  • Individual must be able to read and understand instructions in English as well as possess good oral and written communication skills. 
  • Individuals must be able to pass a drug screen as well as a background check. 
  • Individuals must be available to work variable hours. 
  • Prime will cover travel expenses including hotel, flight and/or rental vehicle and will provide a daily per diem rate when overnight travel is required. 
Key Skills
Access ControlIP Video SurveillanceIntrusion Alarm SystemsInstallationTroubleshootingProgrammingTestingLow Voltage CablingMultimeterCable TesterHand ToolsPower ToolsBlueprint ReadingElectrical TheoryRelay LogicCustomer Service
Categories
Security & SafetyTradesManagement & LeadershipEngineering
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