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Junk Removal Specialist & Route Sales

2/19/2026

The role involves delivering exceptional, positive customer service while driving and safely operating trucks for junk removal tasks at residential and commercial locations. Responsibilities also include representing the brand professionally, providing accurate estimates, and adhering to all safety protocols.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

About The Company

1-800-GOT-JUNK? is a franchise-based, full-service junk removal company dedicated to helping people reclaim the space in their homes and businesses. A pioneer of professional junk removal, 1-800-GOT-JUNK? has set the standard for exceptional customer service. Friendly, uniformed drivers call customers in advance, arrive on schedule, haul junk away from where it’s located, and provide a full clean-up. Items we remove include things that garbage collectors typically do not take, including: household furniture and electronics, clothing, renovation debris, and assorted junk. Commercial customers include property managers, retailers, realtors, government offices, disaster relief, and construction and renovation workers, to name a few. Environmental sustainability is important to us. Wherever possible items are recycled or donated to charity, with current landfill diversion rates at 61.3 percent. 1-800-GOT-JUNK? has been recognized as workplace of choice through numerous awards, including Best Place to Work in BC, Great Workplaces in Canada, and 50 Most Engaged Workplaces. We are an equal opportunity employer that offers a fantastic culture that is “All About People”, and where personal and professional wins are celebrated. 1-800-GOT-JUNK? has approximately 175 locations throughout Canada, the United States, and Australia. For more information, including new franchise opportunities, please visit www.1800gotjunk.com. 1-800-GOT-JUNK? Alliances: Canadian Automobile Association (CAA) Access Rewards National Association of Professional Organizers (NAPO) North American Association of Senior Move Managers (NASMM) CitiBank Rewards RecycleBank General Services Administration (GSA)

About the Role

Description

OUTDOORS, FAST PACED, TEAM ENVIRONMENT, HANDS ON!

1-800-GOT-JUNK? - Naples is hiring! We're a fast-paced and fun operation that helps people in our community get rid of unwanted items, responsibly. And, we do it like no one else with our professional, on-time service and friendly uniformed team. We're hiring ambitious, outgoing and active individuals who are looking for an entirely new employment experience.

Objective: As a Customer Experience Leader, you’ll play a vital role in delivering exceptional customer experiences and driving our sales efforts.

Position: Customer Experience Leader

Location: Fort Myers, FL serving the greater Naples area

Pay: Up to $25/Hr total compensation (Including hourly pay + profit share + tips)

Benefits Package: (Medical, Vision, Dental) and retirement plans
Schedule: Full Time hours - (1 weekend shift required + 3-4 weekday shifts)

What We’re Looking For:

Sales-Driven: A passion for sales and a knack for exceeding customer expectations.
Customer-Centric: Friendly and personable, dedicated to delivering outstanding service.
Energetic: Physically fit and enthusiastic about engaging in hands-on tasks.
Dependable: Reliable and hardworking, positively contributing to our team culture.
Strong Communicator: Excellent problem-solving skills and organizational abilities.

Responsibilities:

Deliver Exceptional Service: WOW our customers with your positive attitude and outstanding service.
Drive and Load Trucks Safely: Work with your team members to ensure efficient and safe truck operations.
Handle Junk Removal: Perform both heavy and light lifting to clear junk from residential and commercial locations.
Sales Advocacy: Represent our brand professionally and provide accurate estimates to customers.
Commit to Safety: Adhere to safety protocols and maintain a professional appearance in uniform.
Development: Participate in daily recorded role-play scenarios to support ongoing training, skill development, and performance improvement.

Why Us?

At Southwind, we empower our team to lead with creativity and impact. Joining Southwind means being part of a company that values integrity, collaboration, and continuous improvement.

Experience a fun, fast-paced workday filled with diverse tasks and challenges.
Competitive compensation and performance-based bonuses
Recognized for "Best Places to Work" and "Fast 50 Company".
Comprehensive benefits package, including health insurance and retirement plans.

This job description outlines the key responsibilities, qualifications, and skills required for the Customer Experience Leader position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements.

Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran-friendly employer.

Job Type: Full-time

Requirements

A great attitude! Enjoy talking with customers on site residentially or commercially!
Age Requirement: 21+ years of age
Driver's License: a valid, unrestricted driver's license (required for insurance purposes)
Enjoys working on a team in a fast-paced, fun,
Physical Capability: Able to lift at least 75+ lbs repeatedly!
Experience: Previous customer service, hospitality, retail sales, restaurant, or labor experience preferred

Key Skills

SalesCustomer ServicePhysical FitnessLiftingDrivingTeamworkCommunicationProblem SolvingOrganizationSafety ComplianceEstimatingCustomer Experience