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Junk Removal Specialist and Route Sales Driver

2/20/2026

The Customer Experience Leader will be responsible for delivering exceptional customer service, providing accurate estimates, and exceeding customer expectations while representing the company professionally. Key physical duties include teaming up with colleagues to safely drive and load trucks and performing junk removal tasks by lifting items up to 50 lbs from residential and commercial properties.

Salary

15.5 - 31 USD

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

About The Company

1-800-GOT-JUNK? is a franchise-based, full-service junk removal company dedicated to helping people reclaim the space in their homes and businesses. A pioneer of professional junk removal, 1-800-GOT-JUNK? has set the standard for exceptional customer service. Friendly, uniformed drivers call customers in advance, arrive on schedule, haul junk away from where it’s located, and provide a full clean-up. Items we remove include things that garbage collectors typically do not take, including: household furniture and electronics, clothing, renovation debris, and assorted junk. Commercial customers include property managers, retailers, realtors, government offices, disaster relief, and construction and renovation workers, to name a few. Environmental sustainability is important to us. Wherever possible items are recycled or donated to charity, with current landfill diversion rates at 61.3 percent. 1-800-GOT-JUNK? has been recognized as workplace of choice through numerous awards, including Best Place to Work in BC, Great Workplaces in Canada, and 50 Most Engaged Workplaces. We are an equal opportunity employer that offers a fantastic culture that is “All About People”, and where personal and professional wins are celebrated. 1-800-GOT-JUNK? has approximately 175 locations throughout Canada, the United States, and Australia. For more information, including new franchise opportunities, please visit www.1800gotjunk.com. 1-800-GOT-JUNK? Alliances: Canadian Automobile Association (CAA) Access Rewards National Association of Professional Organizers (NAPO) North American Association of Senior Move Managers (NASMM) CitiBank Rewards RecycleBank General Services Administration (GSA)

About the Role

Description

Company Position: Join the world’s largest junk removal company! Southwind, the proud owner of 1-800-GOT-JUNK?, is expanding across 50+ US locations, and we’re looking for passionate individuals to help drive our growth. We’re dedicated to exceptional customer service and providing an empowering workplace for our employees.

Position: Customer Experience Leader
Location: Wilmington, MA
Pay Range: $15.50/hr -$31/hr total compensation

Job Description:
Are you ready to step into a hands-on, exciting, and rewarding career? As a Customer Experience Leader at 1-800-GOT-JUNK? in Wilmington, MA, you’ll play a key role in delivering outstanding customer service while driving sales. No experience? No problem! We offer full training to help you succeed. You will participate in daily recorded role-play scenarios to support ongoing training, skill development, and performance improvement.

What We’re Looking For:

Sales-Driven: Passionate about sales and delivering exceptional customer experiences.
Customer-Focused: Friendly, approachable, and dedicated to delivering outstanding service.
Energetic: Physically fit, enthusiastic, and ready to take on a variety of tasks.
Dependable: Reliable, hard-working, and a positive contributor to our team.
Strong Communicator: Excellent problem-solving and organizational skills.

Key Responsibilities:

Deliver WOW Service: WOW customers with your friendly attitude and high-quality service.
Drive and Load Trucks Safely: Team up with colleagues to ensure efficient and safe truck operations.
Junk Removal: Perform physical tasks such as lifting junk (up to 50 lbs) from residential and commercial properties.
Sales Advocacy: Represent 1-800-GOT-JUNK? professionally, provide accurate estimates, and exceed customer expectations.
Safety First: Follow all safety protocols and maintain a professional appearance in uniform.

Why Join Us?

Dynamic Work Environment: Enjoy a fast-paced, fun, and varied workday filled with new challenges and opportunities.
Great Pay: Competitive pay up to $31/hr total compensation
Recognition: Be part of a team that’s been recognized as one of the "Best Places to Work" and a "Fast 50" company.
Comprehensive Benefits: Health insurance, retirement plans, and more!
Career Growth: We encourage growth from within and support your career advancement.

Southwind is an Equal Opportunity Employer—we welcome diversity and encourage applicants from all backgrounds to apply. We’re also proud to be a Veteran-friendly company.

Requirements

Qualifications:

Must be at least 21 years old.
Valid standard driver’s license.
Previous customer service, labor, or sales experience is a plus.
Ability to lift up to 50 lbs repeatedly.
Experience in delivery, warehouse, moving, or general labor is a plus.

Key Skills

SalesCustomer ServiceLiftingDrivingLoadingProblem-SolvingCommunicationOrganizationSafety CompliancePhysical Fitness