Question
5-10

Residential Program Director

2/20/2026

The Residential Program Director is responsible for the administrative, supervisory, and programmatic operation of assigned residential homes supporting individuals with developmental disabilities, including direct oversight of House Managers, Assistant Managers, and Nurses. Key duties involve acting as an agency liaison to stakeholders, managing hiring and performance of subordinates, ensuring compliance with regulations, and overseeing the development and implementation of Individual Support Plans.

Salary

62000 - 75000 USD

Working Hours

40 hours/week

Company Size

501-1,000 employees

Language

English

Visa Sponsorship

No

About The Company
Venture Community Services is committed to providing individuals with disabilities and other challenges, their families and caregivers access to the opportunities they deserve. Through innovative practices and a visionary approach, we set our focus on the uniqueness of each individual and offer personalized support. We foster independence through a continuum of support which includes community residential services, shared living, adult foster care, transportation services and community day programs. We also offer Professional Training such as ServSafe & CPR / First Aid. Our Mission: Venture Community Services provides support to individuals facing diverse challenges through a compassionate and dedicated workforce using innovative practices that encourage independence, empowerment and opportunity. Venture Core Values: Honesty, Respect, Integrity, Compassion, Innovation
About the Role

Description

Do you have a strong skill set working in highly behavioral residential Programs? Do you have experience managing programs with adult individuals with Intellectual/Developmental disabilities? Are you empathetic, compassionate, teamwork oriented, and looking for a position with growth opportunity? Do you enjoy helping others and having the opportunity to make a difference in someone’s life? This position is perfect for you!


We are seeking an energetic and enthusiastic candidate for the role of Residential Program Director! The RPD will be responsible for administrative, supervisory and programmatic operation of assigned residential homes supporting individuals with developmental disabilities. Oversight includes the direct supervision of assigned Residential House Manager, Assistant Residential House Manager, and Nurses. This is a salary, exempt position.


Venture Community Services provides support to individuals facing diverse challenges through a compassionate and dedicated workforce using innovative practices that encourage independence, empowerment, and opportunity.

The opportunity to enhance the lives of individuals with disabilities has untold rewards. At Venture, we are committed to empowering our employees through ongoing education and innovative training opportunities that cultivate talents. Venture Community Services offers an excellent benefits package, values work-life balance and promotes a culture of inclusion and equity where employees’ opinions matter.


$5,000 SIGN ON BONUS!!

Schedule: Monday-Friday, 9a-5p Schedule to be flexed as necessary to meet needs of programs.

Full Time: 40 hours

Pay Rate: $62,000 - $75,000 salary- Paid Training and Orientation!

Location: Charlton, Dudley, Webster, Sturbridge. Travel to these areas required


Benefits:

· Earned Paid Time Off and 40 hours of sick time

· Health Insurance

· Dental/Vision Insurance

· Parental Leave

· Company paid Life Insurance

· Employee Referral Bonus Program

· Tuition Remission

· Supportive and encouraging work environment!


Essential duties and responsibilities include:

· Lead and supervise assigned Residential Programs

· Act as agency liaison to third party stakeholders including but not limited to: families, guardians, medical providers, DDS, DOE, Mass Health, and Social Security Administration

· Facilitate transitions of individuals into residential services

· Act as the hiring manager for the selection, hiring, evaluation, performance management of subordinates.

· Provide supervision, coaching and guidance to Residential House Managers and staff teams

· Ensure the development, relevance, and delivery of Individual Support Plans

· Assume the RHM role when there is a vacancy

· Knowledge, adherence, and implementation of agency policies and oversee compliance.

· Build knowledgeable, dependable, compassionate and respectful front-line services to individuals being served.

· Ensure compliance with Department of Public Medication Administration Policies (MAP) are implemented and adhered to.

· Ensure behavior plans, in conjunction with the Quality Improvement Department, are developed implemented and tracked where necessary and in compliance with DDS regulations.

· Ensure development and report progress of annual performance based objectives and outcomes.

· Monitor medical, psychiatric and dental services to ensure needs are met and timely.

· Ensure ongoing compliance with standards set by DDS regulations as evaluated by the DDS survey and certification process.

· Build relationships with individuals, families, guardians, healthcare providers and state actors on behalf of individuals being served.

· Oversight of funds management

· Physical site inspection for safety, cleanliness and adequate resources.


Physical and Mental Requirements:

  • Maintain MAP, First Aid, CPR & AED Certifications
  • Requires the ability to plan and perform diversified duties requiring an extensive knowledge of a particular field, and the use of a wide range of procedures. Involves the exercise of judgement in the analysis of facts or conditions regarding individual problems or transactions to determine what actions should be taken, within the limits of standard practice.
  • Ability to establish rapport with the disabled population, their families, co-workers and service providers.
  • Ability to travel 10 to 60 miles between residential programs on a daily basis.
  • Demonstrated skills in leadership, supervision, conciliation, teamwork, and training.
  • Organized, dependable and even temperament, good phone manner.
  • Proficient in Microsoft Office and a working knowledge of office equipment.
  • Effective verbal and written communication skills
  • Strong interpersonal and communication skills, and the ability to work with a wide range of employees.
  • Must be able to bend, lift, stoop, reach and file.

Requirements


MINIMUM ACCEPTABLE QUALIFICATIONS

  • BA or BS Degree preferred in education, psychology, rehabilitation or related field
  • At least five years experience in Human Services with Adults, at least two years in a supervisory capacity in Behavioral Programs
  • Must be 21 plus years old, a valid drivers license, and be available by telephone for daily contact.
Key Skills
SupervisionProgram ManagementBehavioral ProgramsIntellectual/Developmental Disabilities SupportAdministrative OperationsProgrammatic OperationLiaisonHiringPerformance ManagementCoachingIndividual Support PlansPolicy ImplementationComplianceMedication Administration Policies (MAP)Behavior PlansLeadership
Categories
Social ServicesManagement & LeadershipHealthcareAdministrative
Benefits
Earned Paid Time OffSick TimeHealth InsuranceDental InsuranceVision InsuranceParental LeaveCompany Paid Life InsuranceEmployee Referral Bonus ProgramTuition Remission
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