Assoc Patient Access Rep-Ortho Spctly Care Noblesville

2/20/2026

The Associate Patient Access Representative acts as the first point of contact, managing customer service, patient registration, and financial clearance, which includes check-ins, scheduling, and payment collection. This role is also responsible for insurance verification, compliance management, and ensuring smooth administrative and financial preparation for patient visits.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

About The Company

Community Health Network was created 60 years ago by our neighbors, for our neighbors. We've never forgotten that heritage. To this day, we're still locally based and locally controlled, and we're as closely tied to our communities as ever. As a non-profit health system with more than 200 sites of care and affiliates throughout Central Indiana, Community’s full continuum of care integrates hundreds of physicians, specialty and acute care hospitals, surgery centers, home care services, MedChecks, behavioral health and employer health services. At Community Health Network, we build teams that deliver exceptional care through empathy, communication, and collaboration. Caregivers play a vital role in our mission as they fulfill our PRIIDE values: Patients First. Relationships. Integrity. Inclusion. Diversity. Excellence. Exceptional Care - For Everyone We want to ensure that each patient, employee, physician, and volunteer feels welcomed, comfortable, and included in our environment at all times. We value different perspectives and welcome conversations about race, gender, religion, sexual orientation and culture. Because it takes everyone to build healthier communities. Our promise of Exceptional care. Simply delivered. means we strive to provide culturally-competent care that meets your individual needs.

About the Role

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Make a Difference

The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits.

Exceptional Skills and Qualifications

The Associate Patient Access Representative (APAR) is responsible for a variety of front-office and back-office functions throughout the network including but not limited to the responsibilities below:

· High School Diploma or GED High School diploma or GED equivalent (Required)

· 1+ years: Experience in healthcare office setting and/or work history with strong customer service background (Preferred)

· Registration/Admissions: Proficient in all types of registrations (i.e., inpatient, outpatient, and emergency admits)

· Completes Admissions, Discharges, and Transfers in a timely manner when applicable

· Ability to monitor and perform all patient hospital and/or ambulatory movement

· Utilizes EPIC work queue to pre-register scheduled patients

· Verifies medical necessity in accordance with the Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage and eligibility information to the patient

· Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits

· Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services

· Confirms the completeness of the electronic health record (EHR) and makes necessary changes

Key Skills

Customer ServicePatient RegistrationFinancial ClearanceCheck-insSchedulingPayment CollectionInsurance VerificationCompliance ManagementAdmissionsDischargesTransfersEPICMedical Necessity VerificationDemographics EntryElectronic Health Record (EHR)