Question
Full-time
0-2

Retail Merchandiser

2/20/2026

The primary duties involve ensuring Travel Centers and Plazas are well-stocked and organized while delivering fast, friendly service and clean facilities to all guests. This role also requires managing vendor and inventory flow, merchandising promotions, and analyzing key reports to increase sales.

Salary

15.7 - 23.33 USD

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
Company Overview Headquartered in Knoxville, Tennessee, Pilot Flying J is the largest operator of travel centers in North America with more than 750 locations throughout the United States and Canada and employs more than 24,000 Team Members. Pilot Flying J services over a million guests every day. History Founded by James Haslam II, the first Pilot gas station was opened in Gate City, Virginia, in 1958. After more than four decades of rapid growth, expansion and partnership, Pilot and Marathon Oil Company entered an agreement to form Pilot Travel Centers in 2001. Over the years, Pilot Travel Centers experienced significant growth and expanded internationally, opening its first travel center in Canada in 2006. In 2007, Pilot bought Marathon Petroleum’s shares and entered a new partnership with CVC Capital Partner in 2008. Two years later, Pilot Travel Centers and Flying J Inc. entered an agreement, officially creating Pilot Flying J on July 1, 2010. Culture Pilot Flying J is a family-owned and operated business. While much has changed over the last fifty-plus years, Pilot Flying J stands by the same principles upon which it was founded decades ago: integrity, customer service and valuing team members.
About the Role

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

  • Ensure the Travel Centers and Plazas are kept well stocked and organized
  • Deliver fast service, friendly smiles, and clean facilities to all guests
  • Assist guests with their needs in a timely manner
  • Manage vendor and inventory flow
  • Merchandise promotions and value items to increase sales
  • Analyze and understand information from key reports to increase sales

 

At Pilot Flying J, we fuel more than tanks – we fuel people. From our team members to our guests, we strive to make everyone’s journey better. As the largest travel center network and leading supplier of fuel, being part of the Pilot Flying J family means you are essential to keeping North America’s drivers moving.
What makes our travel centers a great place to work and shop? It starts with friendly people, a focus on teamwork and service, and a commitment to a safe and clean experience. Working together, we proudly provide the fuel, food and amenities that millions of travelers rely on to reach their destination. As a growth company, we are always looking for more incredible people to join our team. You bring the skills, drive to work hard and a friendly team spirit, and we’ll provide the training, benefits and opportunity to fuel your future.
We hope your next career stop is with us! Join our team and start your journey with Pilot Flying J. 

Pay Rates Starting between: $15.70 - $23.33 / hour

Qualifications

Required Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • Ability to organize and stock shelves
  • Ability to use computers, telephones, and other equipment as needed
  • Ability to work as part of a team

Preferred Qualifications

  • Experience in retail or in a similar position
  • Ability to work a flexible schedule of nights, days, weekends, and holidays

Additional Information

  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay
  • Position Category: Retail Sales Specialist (FIELD-RSS)
  • Key Skills
    Guest ServiceOrganizationStocking ShelvesComputer UseTelephone UseTeamworkMerchandisingInventory Flow ManagementSales Analysis
    Categories
    RetailHospitalityLogisticsSalesCustomer Service & Support
    Benefits
    Fuel DiscountMedical PlanDentalVision401(k)Flexible Spending AccountsAdoption AssistanceTuition Reimbursement
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