Personal Assistant

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Personal Assistant within our Private Bank to support our UK Chief Operating Officer and High Net Worth teams.

If you’re a proactive, organised professional who thrives in a fast-paced environment, this is a fantastic opportunity to work at the heart of our business, where you’ll partner with senior leaders and make a real impact every day. You’ll be part of a collaborative, high-performing team where your ideas and initiative are valued. We offer hybrid working, with our base office in the heart of London on Cork Street.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you’ll:

• Take charge of complex diary management, resolving scheduling conflicts and anticipating needs to keep everything running smoothly
• Organise and coordinate meetings, from leadership committees to industry events—making sure agendas and papers are ready in advance
• Act as a delegate for system approvals and transactions, handling confidential information with care and precision
• Be the go-to person for team communications, ensuring everyone is in the loop and up-to-date
• Provide comprehensive secretarial and administrative support to senior leaders
• Tackle problems head-on, referring issues upwards when needed and always looking for solutions
• Arrange travel and manage itineraries, balancing time, and cost within our policies
• Collaborate with the wider Personal Assistant network across our Private Bank.

To be successful in this role you should meet the following requirements:

• Demonstrable experience of providing support to Senior Executive (minimum of Managing Director) levels within the Private Banking Sector
• Fully proficient in the use of Microsoft Outlook, Word, and Excel
• A proven ability in effective complex diary management
• A confident communicator, both written and verbal, across all stakeholder levels
• Excellent organisational skills and calm under pressure with the ability to prioritise in very short timescales
• Ability to build and maintain strong stakeholder relationships
• A proven track record of acting with discretion and integrity
• Ability to multi-task when faced with multiple demands on-time whilst maintaining excellent attention to detail

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Telephone: +44 207 832 8500