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SEASONAL GARDEN CENTER CUSTOMER SERVICE

2/21/2026

The role involves providing assistance to customers by answering questions regarding planting, gardening, and merchandise location, while also performing daily plant care and maintenance for the Garden Center retail store. Staff must maintain a tidy work environment and collaborate effectively with colleagues to ensure positive customer experiences.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

From our humble beginnings over 60 years ago, Alaska Garden & Pet Supply and Alaska Mill Feed and Garden Center has steadily grown into a local company that employs 60 employees. We strive to offer exceptional service, fair prices and an overall good experience for every customer on every visit. These are the core values established by our founders, the Donatello Family. Alaska Garden & Pet Supply currently operates a garden and pet wholesale distribution business; manufacturing facilities for animal feed, fertilizer, ice melt, wild bird seed; and the Alaska Mill & Feed retail store. The Company’s strong emphasis on customer service, quality products (many of which are made in Alaska by Alaska Garden & Pet Supply), and competitive prices have helped cultivate the family-owned business from a very small beginning in one man’s garage to a large, local company that employs over sixty people. We are proud to serve the entire State of Alaska and to be trusted by pet and garden lovers for over 60 years. As of 2016, we are proud to now be employee owned. Alaska Mill Feed and Garden Center is over 10,000-square-feet of retail store space offering the best selection of premium pet food, supplies, treats, toys, beds, pet supplements, and much more. In addition, our store features unique gifts, a wild bird center, a complete garden center, and housewares. Seasonally, we feature pumpkins and fresh cut Christmas trees.

About the Role

Description

Founded in 1950, Alaska Mill & Feed has proudly served Alaska’s farmers, ranchers, and pet owners for decades, delivering high-quality feed products and supplies to communities across the state. We are a locally focused manufacturing & distribution team that values teamwork, craftsmanship and reliability.

We are looking for friendly and outgoing plant lovers or enthusiasts to provide customers with a positive, enjoyable shopping experience. In this role you will provide assistance by answering planting, gardening, and merchandise location questions. Perform various functions pertaining to the operation of the Garden Center retail store and customer service.

JOB DUTIES & RESPONSIBILITIES

Greet customers and provide assistance by answering questions in person or over the phone concerning location, price, and use of merchandise in a professional and timely fashion
Perform daily plant care and maintenance.
Maintain a safe and tidy work environment for both employees and customers.
Exhibit an ability to receive feedback, adapt to new processes and continuously develop skills.
Demonstrate the ability to collaborate, communicate well and effectively relay information with an emphasis on developing positive professional relationships.
Practice punctual and reliable attendance.
Perform other duties as assigned.

Requirements

JOB REQUIREMENTS

Must be 18 years of age.
High school diploma or equivalent.
Possess excellent customer service skills.
Maintain a positive attitude and enjoy problem-solving with customers.
Strong listening and communication skills are essential.
Physical ability to walk and stand for extended periods on hard surfaces and lift and carry 30 pounds repeatedly.
Climb stairs, stepladders up to 8 feet, Use arms and shoulders to reach at different levels.
Comfortable with working both indoors and outdoors for various periods of time.
Professional appearance and demeanor.
Pass a pre-employment drug screen as a condition of employment.

PREFERRED REQUIREMENTS

Horticulture or northern climate gardening experience.

SCHEDULE

This is a seasonal position with up to 40 hours per week available. Retail staff are scheduled within store hours of 7:00 a.m. to 6:30 p.m., Monday through Saturday, and 8:00 a.m. to 4:30 p.m. on Sunday. Candidates must have flexible availability and be willing to work a variety of shifts, including evenings and weekends, based on business needs.

COMPENSATION AND BENEFITS

$19.00 per hour, Sick Pay, & Employee Discounts

Key Skills

Customer ServicePlant CareMerchandise LocationCommunicationTeamworkReliabilityAdaptabilityProblem-SolvingPunctualityProfessional Demeanor