Wire Specialist I

Description

About us:

ConnectOne Bank proves that putting people first is a better way to do business. At ConnectOne, we’re builders — of businesses, communities, and equity. Most importantly, we’re building opportunities. Our mission is to ensure our employees feel empowered to make important decisions, reach their potential and truly make an impact.

ConnectOne is a growth organization by design; it is part of our DNA and we take pride in seeing our employees grow with us. Founded in 2005 by an entrepreneur, we have grown into a high-performing commercial bank, inspiring a new model for our industry’s future. By embracing technology and all the ways it can help us become a world-class service organization, we support small business owners by fueling their mission. 

People First is the blueprint for our culture. It is at the foundation of everything we do and the decisions we make. At ConnectOne, you have the opportunity to be a part of a dynamic culture and team. Develop your forward-thinking skills, thrive in an entrepreneurial setting, and succeed at “a better place to be”. 

ConnectOne Bank is an Equal Housing and Equal Opportunity Lender, and a member of the Federal Deposit Insurance Corporation.

About this role:

The Wire Specialist is responsible for performing operational support duties regarding wire transfers. Handles the overall processing of payments, wire investigations and returns. Adheres to OFAC requirements in accordance with state and federal regulations.

In this role you will: 

• Support the Bank’s “People First” focus and rules of engagement—maintaining a professional demeanor, working as an active member of the CNOB team, providing all clients excellent service, always striving to make CNOB “A Better Place to Be”.
• Perform daily assignments using the bank’s wire transfer applications; maintain logs.
• Perform timely review and release of all incoming and outgoing wires per the bank’s policies and procedures. Monitor the status of wires and complete OFAC review accordingly.
• Review foreign currency contracts to ensure timely use and avoid service charges.
• Perform daily end-of-day function to reconcile daily activity and generate reports.
• Communicate and work closely with branches and internal departments by providing information and direction regarding wire transfers.
• Ensure proper procedures are followed to minimize errors, report wire issues.
• Complete research requests in a timely manner; assist in the resolution and recovery of fraudulent wires.
• Archive wire documentation into the archival system to ensure proper retention and retrieval.
• Handle foreign bank collection of checks payable via wire.
• Handle reverse wire transactions and agreements.
• Handle service messages regarding amendments, recalls and trace of wire transfers.
• Perform wire functions as outlined in the bank’s contingency plan; enter and retrieve wires in Fedwire until normal service is restored; ensure proper record of the activity.
• Assist management with procedures to ensure accuracy. 

Must haves: 

• Strong “People First” interest and ability.
• Knowledge of wire transfers and procedures
• Experience with domestic and international wires and reverse wires.
• Experience using the FIS proprietary system, Wells Fargo Foreign Exchange and Fedwire.
• Knowledge of relevant federal and state banking regulations (e.g., Reg E, Reg J, Travel Rules).
• Familiarity with Bank security and safety practices, including OFAC and fraud policies.
• Strong knowledge of Microsoft Excel and Word.
• Excellent written and verbal communication skills.
• Detail oriented with strong investigative and organizational skills. 
• 2+ years prior banking experience.

Bonus Points For:

• Knowledge of CNOB products and services.
• Working knowledge of Google apps and products.
• Strong multitasking ability. 

Additional information

Benefits:

• World class health, vision, and dental benefits on day one
• 401k with employer match
• Hybrid work from home (depending on role)
• Employee appreciation events (team building, softball games, food truck days, etc..)
• Employee assistance programs (EAP)
• Wellness programs (flu shot, preventive care, health programs and services discounts, etc..)
• Tuition reimbursement 
• Employee Discount perks
• CNOB Community Service Events

….and much, much more!

Studies have shown that individuals from underrepresented groups, may only apply to roles if they meet 100% of the qualifications. Roles evolve over time, especially with innovation, and you may be just the person we need. We hope you're open to learning new skills and growing with us. We encourage you to apply to continue making us “a better place to be!”

ConnectOne Bank is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

ConnectOne Bank also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.