Growth Manager

About GigRadar

GigRadar is an AI-powered lead generation and sales automation platform for agencies and freelancers on Upwork.

Our Growth Management team works directly with clients to optimize their positioning, improve proposal conversion, refine targeting, and scale predictable revenue using automation and data-driven iteration.

We don’t “manage accounts.”
We build revenue systems.

Now we’re expanding our Growth team.

Role Overview

As a Growth Manager at GigRadar, you will own a portfolio of clients and be fully responsible for their revenue performance and retention.

Your mission is simple:

• Reduce portfolio churn

• Protect and grow Portfolio MRR

• Identify expansion opportunities

• Ensure clients achieve measurable ROI from GigRadar

This role blends Account Executive, Business Development, and Customer Success but with full revenue ownership.

Your main performance metric: Net Portfolio Churn (%)

What You’ll Own

• Full ownership of your client portfolio (approx. 10 clients per manager)

• Portfolio retention and churn reduction

• Revenue expansion within accounts (upsell, cross-sell, service upgrades)

• Early identification and prevention of cancellation risks

• Strategic growth reviews with clients based on data and performance metrics

• Collaboration with Product, Scanner, and Optimization teams to improve results

You are not a support role.
You are responsible for revenue performance.

Growth Metrics You’ll Be Measured On

• Primary: Net Portfolio Churn (%)

• Portfolio MRR retained

• Expansion MRR within your portfolio

• Cancellation requests prevented

Your compensation directly scales based on churn performance.

Compensation Structure

This is a fully commission-based position.

There is no fixed/base salary.

Compensation is based on a percentage of MRR from your managed portfolio:

• 8% of portfolio MRR if churn < 20%

• 12% of portfolio MRR if churn < 15%

• 16% of portfolio MRR if churn < 10%

Additional bonuses may apply for onboarding, renewals, and contracts (if applicable).

This role is ideal for someone who wants performance-based upside without income caps.

Who We’re Looking For

We’re looking for someone with strong commercial experience, such as:

• Sales

• Account Executive

• Business Development

• Revenue-focused Customer Success

Must-Have Experience

• 2+ years in Sales, AE, Business Development, or Account Management

• Experience managing revenue-based client portfolios

• Strong understanding of MRR, churn, renewals, and retention mechanics

• Proven ability to handle objections and prevent cancellations

• Confident communication with founders, agency owners, and decision-makers

• Ability to manage multiple accounts independently

Strong Plus

• Experience in SaaS or subscription businesses

• Experience working with performance-driven or commission-based roles

• Data-driven mindset and comfort reviewing performance metrics

• Experience in Upwork, freelancing, or agency ecosystems

Who This Role Is NOT For

• Someone looking for a fixed salary regardless of performance

• Someone uncomfortable with revenue accountability

• Someone who prefers reactive support instead of proactive growth ownership

Why Join GigRadar

• Direct impact on revenue and company growth

• Clear performance-to-income connection

• High earning potential for top performers

• Fast-moving, execution-focused environment

• Opportunity to grow into senior growth or leadership roles