Program Specialist - Residential DDS

2/21/2026

The Program Specialist will provide leadership on required program systems, policies, and procedures, ensuring the completion of outcomes, including data management and reporting. This role involves assisting with hiring, staff development, training, and ensuring adherence to agency and external funding source standards and regulations.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

About The Company

Vinfen is one of the most dynamic and innovative health and human services organizations in the country. With over 200 locations in Massachusetts and Connecticut, we are a premier provider of comprehensive services for adolescents and adults with disabilities or life challenges. We provide a wide range of evidence-based programs in recovery, supported living, habilitation, education, employment, clinical, and peer support to the populations we serve.

About the Role

The Program Specialist will work closely with Program Management and staff to provide leadership on required program systems, policies, and procedures, assuring the completion of outcomes, including the administration of information, management, and reporting within the organization.

Assist in the hiring, development, and training of staff in the implementation of systems. Ensure proper standards and regulations are adhered to as required by the agency and external funding sources. Exercise professional judgment and initiative regarding specific program and personnel needs. Mentor and advise staff in how to develop and network strategic relationships with peers, family members, professional, state, business, internal and community stakeholders. The Program Specialist will be a member of the new development team, and participate in all required aspects of expansion.

The essential job duties/responsibilities of the position include but are not limited to the information listed below:

Provide a level of expertise and training in program systems, as needed.
Provide direction, training, and coaching; conduct program reviews, provide guidance on career development.
Train staff in responding to internal and external data collection and reporting requests.
Coach staff appropriately with the goal of optimizing effort and achieving operational and fiscal goal.
Mentor and train staff in providing outreach and creation of environments in which family, friends, and established relationships of the person served can be fostered.
Perform other related duties, as required.

Why Vinfen?

We are committed to you! We offer great training, great benefits, career growth and job security!

Medical, Dental and Vision Insurance for employees working 30 hours or more
15 days of Vacation, 12 Paid Holidays, 10 Sick Days and 3 Personal Days per year (for employees scheduled for 20 hours or more)
Education Assistance and Tuition Remission Programs as well as innovative Student Loan Payment Programs. Employment with Vinfen counts toward your Public Student Loan Forgiveness eligibility
Professional Development programs including year-round online training courses and opportunities to earn CEUs
Retirement savings programs, including a fully funded, employer sponsored retirement plan and an employee funded 403 (b) plan
Company paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance
Voluntary Term, Whole Life, Accident and Critical Care Insurance
Flexible Spending Reimbursement Accounts (Health and Dependent care)
$500 -- $1,000+ Employee Referral Bonuses with no annual cap!
Other generous benefits including discounted memberships, access to wellness programs and more!

About Us

Founded in 1977, for over 40 years Vinfen has been a leading nonprofit human services organization that "transforms lives" by building the capacity of individuals, families, organizations and communities to learn, thrive and achieve their goals. Vinfen supports thousands of adolescents and adults with psychiatric, developmental and behavioral disabilities at more than 200 sites with over 3,000 employees in eastern Massachusetts and Connecticut. www.vinfen.org/careers

My Vinfen. My Community. My Job.

Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Administrative, training, policies and procedures

Qualifications

A minimum of 3 years experience in progressively responsible human services functions, of which three years have been in a supervisory capacity.
A high school diploma or equivalent is required; Bachelor's degree required. Master's preferred in a Human Services field or related. In some cases, experience may be substituted for academic training.
Must complete Vinfen provided training to complete CPR and First Aid within two weeks of hire, MAC training (medication administration) and Safety Care training within 60 days of hire.
All candidates for this position must be at least 21 years of age and be able to satisfactorily pass CORI, background and reference checks.All applicants must be able to become CPR and First Aid certified within two weeks of employment and MED certified within 150 days of employment.
Driving is a requirement of this position
Must be able to successfully pass a multistate CORI, SORI, reference check, employment verification, education and credentialing background check

Key Skills

Program SystemsPolicy ImplementationProcedure AdherenceInformation ManagementReportingStaff DevelopmentTrainingRegulatory ComplianceProfessional JudgmentMentoringStrategic Relationship BuildingOutreachData CollectionFiscal Goal AchievementProgram Expansion