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Coat Check Attendant - Seasonal

2/21/2026

The primary responsibility is to provide exceptional service by efficiently managing members' and guests' checked items with professionalism and warmth. This includes greeting patrons, safely storing and returning belongings, and maintaining an organized coat check area.

Working Hours

29 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
A veritable Chicago institution, East Bank Club is recognized as the country's most gracious and dynamic fitness, sports and dining facility. Located in Chicago's River North neighborhood, the Club opened its doors in 1980 and employs more than 400 employees. East Bank Club has set the standard for first-class hospitality and excellence in the fitness industry, a standard exemplified by each employee. The bonds employees create with fellow staff, members and the Club itself keep members and employees returning day after day. Career options at the Club include positions in customer service, fitness, spa and salon, and food and beverage, among many other opportunities. Each and every employee is a valued and vital member of the East Bank Club team. East Bank Club employees find pride in the Club's status as an industry leader. The Club is considered the gold standard in the industry, with state-of-the-art equipment, extensive programming, a wide array of amenities, and excellent and highly qualified staff. Employees are encouraged to utilize the Club’s workout facilities to fully embrace the Club’s ethos to live well. In addition, the Club offers highly competitive wages and benefits. East Bank Club employees are committed to helping our members live well. More than half of the Club’s employees have been committed to this goal for five years or more. That is what happens when you work for an industry leader. That is what happens when your employer sets the standard. That is what happens when you focus on health that goes beyond fitness. It takes a simple commitment. Are you ready?
About the Role

As a Coat Check Attendant, your primary responsibility is to provide exceptional service to our valued members and guests by efficiently managing their checked items with professionalism, kindness, and a genuine warmth. You will be the friendly face that greets and ensures their belongings are safely stored and returned.

Your role goes beyond the essentials; it's about creating memorable WOW experiences and maintaining a well-organized coat check area.

In this role, you will not only meet the essential functions but also contribute to the overall success of our coat check service and the exceptional experience we provide to our members and guests. Your commitment to hospitality and organization is at the heart of what we do.

Rate of Pay: $17.00 per hour. This role is considered entry-level

Seasonal Part Time. This position will be less than 30 scheduled hours per week.

Opening Shift:
Sunday: off
Monday: 4:45am-11am
Tuesday: 4:45am-11am
Wednesday: 4:45am-11am
Thursday: 4:45am-11am
Friday: 4:45am-11am
Saturday: off

Job Responsibilities:

  • Treat members, guests & employees with fairness, integrity, positivity, and consistency.
  • Deliver a strong & consistent work ethic.
  • Accept item(s) checked by members and guests by following number system implemented.
  • Return of proper item(s) to members and guests, following the same number system.
  • Thorough understanding of our check system upon inquiry.
  • Have a general familiarity of the Club in order to answer members’ inquiries.
  • Ability to keep Coat Check organized and items in numerical order.
  • Ability to make movements with fingers, hands, wrists, and arms.
  • Ability to grasp and reach, sometimes above shoulder level.
  • Sitting and standing for sustained periods of time.
  • Frequent lifting up to 25 pounds.
  • Movement with fingers, hands, wrists, legs, and arms.
  • Ability to grasp and reach, sometimes above shoulder level.
  • Ability to stoop, kneel and crouch.

Time Off & Retirement

  • Paid Time Off
  • 401(k) with company match up to 3%
  • Value Sharing (Profit sharing)
  • Holiday Bonus
  • Paid Parental Leave


Health & Wellness:

  • Comprehensive health, vision, and dental insurance
  • HSA and FSA enrollment options
  • Short- & Long-Term Disability options
  • Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
  • Long-Term Care options: Coverage up to 50% of annual income
  • Accident and Critical Illness Insurance
  • EAP (Employee Assistance Program)
  • Pet Insurance through MetLife


Employee Perks:

  • Free workout privileges
  • Employee discounts in the Pro Shop, Spa & Salon services and in the Market
  • Parking and transit benefits (pre-tax deduction)
  • Access to Tickets at Work discounts
  • Tuition reimbursement

Diversity, Inclusion, and Belonging Matters:

East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.

East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.

Key Skills
Customer ServiceProfessionalismOrganizationIntegrityConsistencyWork EthicItem ManagementSystem FollowingInquiry HandlingPhysical StaminaLiftingReachingStoopingKneelingCrouching
Categories
HospitalityCustomer Service & SupportAdministrativeRetail
Benefits
Paid Time Off401kProfit SharingHoliday BonusPaid Parental LeaveHealth InsuranceVision InsuranceDental InsuranceHSA EnrollmentFSA EnrollmentShort-Term DisabilityLong-Term DisabilityLife InsuranceLong-Term CareAccident InsuranceCritical Illness InsuranceEAPPet InsuranceFree Workout PrivilegesEmployee DiscountsParking BenefitsTransit BenefitsTuition Reimbursement
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