Question
FULL_TIME
10+

Claims Supervisor - Workers Compensation

2/21/2026

The Claims Supervisor will lead and encourage a Workers Compensation claims team, ensuring high-quality and efficient service delivery while promoting adherence to Gallagher Bassett's Best Practices. This role involves driving talent through hiring and training, managing team workloads, utilizing technology, and maintaining professional client communication.

Working Hours

40 hours/week

Company Size

5,001-10,000 employees

Language

English

Visa Sponsorship

No

About The Company
About Gallagher Bassett: We are the leading provider of claims and risk management services, helping people and companies prevent, manage and overcome the impact of risk. Our team of experienced professionals understands the nuances of your business and always delivers the outcomes that matter most to your organization. Our story is one of strategic decision making, innovation, commitment to quality, and delivering excellent service. With these, Gallagher Bassett provides a unique suite of claims management and related consulting and technical services. Gallagher Bassett introduced the Third-Party Claims Administrator (TPA) model to the local insurance industry. As pioneers in this fast-growing sector, we continue to set the benchmark for quality, customer service, and TPA systems across all insurance sectors. We have operations in the United States, Australia, and the United Kingdom. Being part of a global organization gives us an advantage in technology, processes, personnel, and consulting services. This combination of global reach and local market expertise enables us to quickly and accurately assess any situation and provide an optimal solution. Our clients can rest assured that we fully understand their needs and are equipped to act whenever, wherever, and however required.
About the Role
Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Role specifics: 

Jurisdictions: AL, GA, NC, SC

Licenses:  AL, GA, NC, SC

This role is eligible for fully remote work. 


How you'll make an impact

Supervise: Lead and encourage a Workers Compensation claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service. 

 
Promote Best Practices: Guide claims team to handle claims in accordance with GB’s Best Practices. 

 
Drive Talent: Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement. 

 
Manage Workloads: Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency. 

 
Utilize Technology: Harness the power of Gallagher's technology to enhance your team's efficiency and overall quality of service. 

 
Client Communication: Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner. 

 
Prioritize and Develop: Effectively manage multiple competing priorities, identify coaching opportunities, and position team members for successful development. 


About You

Ideal candidates for this position will have:  
Claims Background: Workers Compensation 
Prior leadership experience: 10+ years, including 2+ years of supervisory experience
Jurisdictional Experience: AL, GA, NC, SC

 

Required Qualifications: 
 
• High School Diploma 
• Minimum of 10 years related claims experience  
• Appropriately licensed and/or certified in all states in which claims are being handled 
• Knowledge of all team member related functions 
 
Desired:  
Bachelor's Degree  

 

 

#LI-KD1


Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave

Other benefits include:

  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

 

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Key Skills
Workers Compensation ClaimsSupervisionTeam LeadershipBest Practices ImplementationTalent AcquisitionTrainingPerformance ManagementWorkload ManagementTechnology UtilizationClient CommunicationCoachingPriority ManagementProcess Improvement
Categories
Management & LeadershipAdministrative
Benefits
MedicalDentalVisionLife InsuranceAccident Insurance401(K)Roth OptionsHSAFSAEducational Expense ReimbursementPaid Parental LeaveDigital Mental Health ServicesTraining ProgramsCharitable Matching Gift Program
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Claims Supervisor - Workers Compensation - InterviewPal Jobs