Service Account Coordinator

2/22/2026

This role serves as the primary liaison between clients and internal departments, focusing on coordinating service delivery and ensuring timely execution of client requests. Responsibilities also include monitoring account performance, maintaining accurate records, and collaborating with internal teams to resolve inquiries.

Salary

53000 - 57000 USD

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience. Our Story Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change. Our Philosophy At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.

About the Role

Company Description

SkillBridge Academy is a forward-thinking organization dedicated to developing talent and creating pathways to long-term professional success. We believe that operational excellence is the foundation of any thriving institution. Our team is built on integrity, collaboration, and performance. At SkillBridge Academy, every role contributes directly to our mission of delivering structured growth, reliability, and measurable impact across all departments.

Job Description

SkillBridge Academy is seeking a highly organized and client-focused Service Account Coordinator to join our growing team in Miami. This role serves as a key liaison between clients and internal departments, ensuring seamless service delivery, account management, and operational excellence.

The ideal candidate is detail-oriented, proactive, and capable of managing multiple priorities while maintaining a high standard of professionalism and responsiveness.

Responsibilities

Serve as the primary point of contact for assigned client accounts
Coordinate service delivery and ensure timely execution of client requests
Monitor account performance and identify opportunities for improvement
Maintain accurate client records and documentation
Collaborate with internal teams to resolve service-related inquiries
Prepare reports, account summaries, and performance updates
Support onboarding processes for new clients
Ensure compliance with company policies and service standards

Qualifications

Strong organizational and time-management skills
Excellent written and verbal communication abilities
High attention to detail and accuracy
Ability to manage multiple accounts simultaneously
Professional demeanor and client-service mindset
Proficiency in Microsoft Office and general business software
Strong problem-solving and analytical skills

Additional Information

Competitive annual salary ($53,000 – $57,000)
Full-time, stable employment
Clear growth opportunities within the organization
Ongoing professional development and skill-building support
Collaborative and professional work environment
Performance-driven culture that rewards excellence

Key Skills

Organizational skillsTime-managementCommunicationDetail-orientedClient-serviceProblem-solvingAnalytical skillsAccount managementReportingDocumentation