Call Center Agent

2/22/2026

The agent will act as the primary contact between clients and their customers, providing accurate information and resolving various inquiries professionally. Key duties include handling inbound/outbound calls, maintaining detailed interaction records, and meeting established performance goals.

Salary

41000 - 45000 USD

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience. Our Story Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change. Our Philosophy At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.

About the Role

Company Description

Catch Vibe Voice is a forward-thinking production company dedicated to delivering high-quality creative and audio-driven experiences for brands, campaigns, and live initiatives. We combine strategic direction with precision execution to produce impactful results that resonate with audiences.

Our team thrives on collaboration, innovation, and attention to detail. At Catch Vibe Voice, every project is approached with professionalism, creativity, and a commitment to excellence.

Job Description

Elevare Branding is seeking a professional and motivated Call Center Agent to join our Tampa office. In this role, you will serve as a key point of contact between our clients and their customers, delivering accurate information, resolving inquiries, and maintaining high service standards. The ideal candidate demonstrates strong communication skills, professionalism, and the ability to manage multiple interactions efficiently.

Responsibilities

Handle inbound and outbound calls with professionalism and clarity
Provide accurate information regarding products, services, and client offerings
Maintain detailed and organized records of customer interactions
Address inquiries, concerns, and follow-ups in a timely manner
Meet daily and weekly performance goals
Collaborate with internal departments to ensure customer satisfaction
Maintain confidentiality and compliance with company policies

Qualifications

Strong verbal and written communication skills
Excellent organizational and time-management abilities
Professional demeanor and customer-focused mindset
Ability to work in a structured, fast-paced environment
Problem-solving skills with attention to detail
Basic proficiency with computer systems and data entry
Ability to work independently and as part of a team

Additional Information

Competitive salary ($41,000 – $45,000 annually)
Clear growth opportunities within the organization
Ongoing professional development and skill-building programs
Structured training and performance support
Positive and collaborative work environment
Stable full-time position with long-term career potential

Key Skills

Verbal CommunicationWritten CommunicationOrganizational SkillsTime-ManagementProfessional DemeanorCustomer-FocusedProblem-SolvingAttention To DetailComputer ProficiencyData Entry