Service Account Coordinator

2/22/2026

The Service Account Coordinator will act as the main contact for assigned client accounts, managing service requests to ensure timely and accurate fulfillment. This role involves monitoring account performance, maintaining detailed records, and collaborating internally to resolve client inquiries.

Salary

51000 - 57000 USD

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience. Our Story Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change. Our Philosophy At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.

About the Role

Company Description

Catch Vibe Voice is a forward-thinking marketing firm dedicated to delivering impactful retail experiences that connect brands with consumers in meaningful ways. We specialize in strategic in-store campaigns, customer engagement initiatives, and performance-driven marketing solutions designed to elevate brand presence and drive measurable growth.

Job Description

We are seeking a highly organized and proactive Service Account Coordinator to join our Dallas team. This role is central to maintaining strong client relationships, supporting account operations, and ensuring service delivery meets the highest standards. The ideal candidate is detail-oriented, solutions-driven, and confident in coordinating across departments to achieve client satisfaction.

Responsibilities

Serve as a primary point of contact for assigned client accounts
Coordinate service requests and ensure timely and accurate fulfillment
Monitor account performance and maintain detailed records and documentation
Collaborate with internal teams to support client needs and resolve inquiries
Prepare reports, updates, and account summaries for management and clients
Identify opportunities to improve processes and enhance service delivery
Maintain consistent communication to strengthen long-term client relationships

Qualifications

Strong organizational and time-management skills
Excellent written and verbal communication abilities
Ability to manage multiple accounts and priorities effectively
Detail-oriented mindset with strong analytical capabilities
Professional demeanor and client-focused approach
Proficiency in standard office software and reporting tools
Ability to work both independently and within a collaborative team environment

Additional Information

Competitive salary ($51,000 – $57,000 annually)
Clear pathways for career advancement and professional development
Ongoing training to enhance leadership and technical skills
Supportive and growth-oriented work environment
Comprehensive benefits package
Stable, full-time employment in a dynamic and expanding company

Key Skills

OrganizationTime ManagementCommunicationAccount ManagementDetail OrientationAnalytical CapabilitiesClient FocusOffice Software ProficiencyTeamworkIndependent Work