Question
Full-time
0-2

Customer Care Internship - Pharma

2/23/2026

The role involves acting as the primary interface for customers regarding spare part inquiries and managing the entire process for spare parts quotations and delivery in cooperation with internal teams. This includes preparing and following up on quotes, handling orders for spare parts, modernization, and field service offers, as well as supporting team reports.

Working Hours

40 hours/week

Company Size

501-1,000 employees

Language

English

Visa Sponsorship

No

About The Company
Telstar is a leading global brand of aseptic process solutions. The company, part of Syntegon, specializes in the development of GMP consultancy, engineering & construction projects, and integrated process equipment for companies associated with life & health sciences markets (pharmaceutical & biotechnology, healthcare, cosmetic, veterinary, and food & beverage industries), as well as hospitals, laboratories & research centres. Telstar operates in over a hundred countries and has production plants in Spain and China and ten consultancy and engineering services centres, and commercial offices all over the world.
About the Role

Company Description

We are a leading global provider of processing and packaging technology. We develop and produce intelligent total solutions for the pharmaceutical and food industries in over 15 countries. Together with you and more than 5,800 colleagues, we want to turn our ideas and visions into intelligent and sustainable machines and services that make life easier for people all over the world. Originating from Germany, we draw on 160 years of experience with a global presence of more than 30 locations.
Syntegon Technology (Thailand) Co., Ltd. located in Bangkok is the regional Service-HUB, approximately 50 colleagues (Sales, Technical Support and Admin) are devoted to supporting our customers in SEA, Korea, Taiwan, Pakistan and Australia/New Zealand.

We are expanding our sales-team in Asia Pacific. The growing business and additional responsibilities require an extended team of motivated and experienced sales colleagues. In this role, you will interact daily with colleagues from various countries.

Customer satisfaction is our key goal in our work and the basis for our growth.

Job Description

  • Primary interface for customer regarding spare part inquiries
  • Cooperation with Customer Care, Sales Manager, Service Engineer and manufacturing on claim process for spare parts quatation and dilivery 
  • Preparation, follow up of quotes, order handing for spare parts orders, modernization and field service offer process.
  • Support for team report and work instructions

Qualifications

  • Studying for a bachelor’s degree in logistic and supply chain or any related field
  • Excellence in English
  • Expect period at least 6 months

Additional Information

the company provides daily allowance of 500 THB per day. 

  • Functional Area (career page): Purchasing & Logistics
  • Working hours: Full-time
  • Legal Entity: Syntegon Technology (Thailand) Co., Ltd.
  • Key Skills
    Customer CareSpare Part InquiriesQuotation PreparationOrder HandlingLogisticsSupply ChainEnglish ProficiencyTeam SupportReport Preparation
    Categories
    LogisticsManufacturingCustomer Service & SupportSales
    Benefits
    Daily Allowance
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