Question
2-5

HR Coordinator

2/23/2026

This role provides administrative and human resources support across recruitment, employee records, compliance tracking, benefits, and leave administration, serving as an entry-level HR generalist supporting multiple functional areas. Duties include coordinating recruiting logistics, managing onboarding, tracking compliance documentation like FMLA, and serving as a first point of contact for routine HR inquiries.

Working Hours

40 hours/week

Company Size

501-1,000 employees

Language

English

Visa Sponsorship

No

About The Company
Charlotte Area Transit System
About the Role

Description

 * This position requires 100% onsite *  


 Supervised by: Human Resources Manager / Director of Human Resources
Level of Supervision: Receives procedural direction (follow established standard procedures or policies, but there is some opportunity for discretion to make decisions among a few clear choices) 


The HR Coordinator provides administrative and human resources support across recruitment, employee records administration, compliance tracking, benefits support, leave administration, and general HR operations. Reporting to the HR Manager, this role serves as an entry-level HR generalist position with responsibility for supporting multiple functional areas within the Human Resources department.


The HR Coordinator performs operational HR duties requiring sound judgment, confidentiality, and consistent application of established HR policies and procedures. This position supports recruiting activities, onboarding logistics, document management, FMLA tracking, and compliance monitoring while providing responsive service to employees and supervisors. The role is designed as a developmental position for growth into a Human Resources Generalist. 


Duties and Responsibilities:

  

Recruitment and Talent Acquisition Support

  • Assist with full-cycle recruitment activities including job postings, applicant tracking, interview coordination, and candidate communications 
  • Screen applications for minimum qualifications in accordance with established guidelines
  • Coordinate interview schedules and hiring logistics
  • Support background checks, employment verifications, and pre-employment requirements
  • Maintain applicant tracking system records and hiring documentation

Onboarding and Employee Lifecycle Administration

  • Prepare  and process new hire documentation and onboarding materials
  • Coordinate orientation sessions and onboarding logistics
  • Ensure accurate completion of I-9 documentation and required employment forms
  • Maintain employee records and personnel files in compliance with retention requirements 
  • Support offboarding processes and separation documentation

HR Records and Compliance Support

  • Maintain confidential employee personnel records
  • Track required compliance documentation (EEO, DOT, certifications, training records) 
  • Assist  with unemployment claims processing and employment verifications
  • Generate routine HR reports related to staffing, turnover, and hiring metrics
  • Support audit preparation and documentation reviews

  

Leave and Benefits Coordination Support

  • Assist  with tracking FMLA and other leave requests under direction of HR Manager
  • Monitor leave documentation and return-to-work timelines
  • Provide employees with general information regarding benefits and leave processes
  • Coordinate communication between employees and benefits vendors as needed

Employee Relations and HR Operations Support

  • Serve as first point of contact for routine HR inquiries especially via phone or email
  • Provide guidance to employees on HR processes and direct complex issues to HR Manager
  • Assist  with preparation of disciplinary documentation or policy communications
  • Support employee engagement initiatives and HR-related events
  • Maintain HR calendars and scheduling as needed

Continuous Learning and Professional Development

  • Participate in training to expand knowledge of HR laws and best practices
  • Assist in updating HR policies and procedures
  • Support departmental process improvements

Administrative and Clerical Support

  • Perform general administrative tasks, including filing, scanning, copying, and data entry.
  • Maintain HR department records, ensuring accurate and organized documentation.
  • Assist in preparing HR reports, spreadsheets, and presentations.
  • Process and distribute HR-related correspondence and notices.
  • Maintain and order office supplies for the HR department.

Requirements

Core Competencies:


HR Operations Support: Ability to perform multi-functional HR support duties across recruitment, compliance, and employee administration.

  • Coordinates recruiting logistics
  • Maintains personnel records
  • Supports leave tracking processes

Confidentiality and Professional Integrity: Ability to handle sensitive employee information with discretion and ethical judgment.

  • Maintains confidentiality of records
  • Applies consistent policy interpretation
  • Protects employee privacy

Organizational and Process Management: Ability to manage multiple HR tasks in a deadline-driven environment.

  • Tracks compliance timelines
  • Coordinates onboarding activities
  • Maintains accurate documentation

Communication and Service Orientation: Ability to provide professional HR support and guidance to employees and supervisors.

  • Responds to HR inquiries clearly
  • Communicates hiring updates
  • Supports employee lifecycle processes

  

Attention to Detail and Compliance Awareness: Ability to ensure accuracy in documentation and adherence to employment regulations.

  • Reviews forms for completeness
  • Tracks required certifications
  • Supports regulatory compliance processes


Qualifications:


Education

  • Associate’s degree in Human Resources, Business Administration with an HR focus, or another related HR field required; 

Experience

  • Minimum of three (3) years of direct human resources experience supporting recruiting, employee records, leave administration, or HR compliance functions, or an equivalent combination of education and experience.  

Knowledge, Skills and Abilities:

  

Knowledge of:

  • Basic human resources principles and employment practices
  • Recruitment coordination processes
  • Personnel recordkeeping standards
  • FMLA  and general leave administration processes
  • EEO and employment compliance fundamentals
  • Confidential records management practices


Skill in:

  • Coordinating recruitment activities and interview scheduling
  • Maintaining employee records accurately
  • Tracking compliance documentation and deadlines
  • Communicating clearly with employees and supervisors
  • Managing multiple HR tasks simultaneously
  • Preparing reports and maintaining spreadsheets
  • Exercising sound judgment within established HR policies
  • Maintaining discretion in handling sensitive matters
  • Using Microsoft Office applications and HRIS systems
  • Supporting onboarding and employee lifecycle activities

Working Environment and Physical Demands:

  • Work is performed primarily in an office setting
  • Requires extended periods of sitting and computer use
  • Involved with confidential documentation
  • May require occasional lifting of files or office materials (up to 25 lbs.)
  • Requires regular interaction with employees and management
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions


BENEFITS: 

  • Paid holidays, 
  • Paid sick days, 
  • Paid personal days,
  • Paid Vacation after completion of one year
  • Healthcare (Medical, vision, life insurance, dental) - § Eligibility after waiting period
  • Flexible Spending Account, Healthcare Spending Account, Dependent Care Spending Account
  • Defined Benefit (Pension) - § Mandatory employee contribution
  • Deferred Compensation (457)  - § Company matches up to 4% after 1 year
  • Long Term Disability
  • Paid bi-weekly
Key Skills
Recruitment SupportApplicant TrackingInterview CoordinationOnboarding LogisticsDocument ManagementFMLA TrackingCompliance MonitoringEmployee Records AdministrationBenefits SupportLeave AdministrationHR OperationsConfidentialityPolicy ApplicationHR ReportingHRIS SystemsMicrosoft Office
Categories
Human ResourcesAdministrative
Benefits
Paid HolidaysPaid Sick DaysPaid Personal DaysPaid VacationHealthcareMedical InsuranceVision InsuranceLife InsuranceDental InsuranceFlexible Spending AccountHealthcare Spending AccountDependent Care Spending AccountDefined Benefit (Pension)Deferred Compensation (457)Long Term Disability
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