Facility Systems Operator

Description

P1 Service, LLC., is seeking Facility Systems Operators to work on our Facility Maintenance team!

Join our P1 Team! 

P1 Service, LLC., part of the BCTS family of facility solutions providers, provides customers with the best in HVAC, mechanical, electrical, and plumbing service. Our turn-key solutions for all types of building solutions in a variety of markets has made P1 Service one of the top contractors in the nation. When you work for P1 Service, you'll be part of a culture that puts safety first, treats associates like family, and provides challenging work in a rewarding, energetic environment. P1 Service takes pride in maintaining a high standard of excellence along with an ethical and friendly business culture.  

P1 Service, LLC. is an equal opportunity employer.  All qualified applicants will receive consideration for employment, regardless of status, including status as a protected veteran or as an individual with a disability.

Summary and Nature of the Work

Facility Systems Operator performs skilled technical work in monitoring, assessing, and supporting the operation of building systems throughout the facility. Operating from the centralized Operations Center, this position continuously monitors Building Automation Systems (BAS).

The incumbent receives, evaluates, and triages work requests, dispatches appropriate personnel. The Facility Systems Operator must exercise sound judgment to identify abnormal system conditions, respond to alarms, and escalate issues to the appropriate trade or supervisor when needed. 

This position has no supervisory or leadership responsibilities but requires a strong understanding of systems operations, equipment behavior, and facility workflows to ensure timely responses and effective coordination with maintenance teams. 

Essential Duties

Operations and Systems Management

• Monitor fire safety, and building automation systems.
• Become proficient in the use, monitoring, and navigation of multiple building and facility management platforms including: Metasys, Simplex, JCI, Automated Logic, Trane Tracer, Pneumatic Tube System, APC, Kone, ARCHIBUS, and other applicable systems.
• Observe system conditions and verify that temperatures, humidity remain within allowable ranges.
• Respond to and assess BAS alarms; determine urgency; initiate corrective action; and escalate issues based on established procedures.
• May perform administrative duties and responsibilities to include budgets, processing invoices, work scheduling to ensure 24/7 coverage of ops, safety, training documentation, communication with other departments.

Customer Service & Collaboration

• Establish and maintain collaborative working relationships with P1 Service and customer management by providing timely, accurate, and complete information.
• Support operational alignment by participating in meetings and executing on direction provided by P1 FMO Leadership.
• Foster strong internal collaboration by maintaining effective working relationships with cross-functional teams and leadership.
• Escalate communication issues between service teams and hospital stakeholders to the designated point of contact, whether the FMO Operations Manager or the FMO Facilities Manager/Supervisor, as appropriate.

Compliance, Safety & Standards

• Follow all P1 Service & Hospital policies, departmental procedures, and safety protocols.
• Support compliance with JC (The Joint Commission), State Fire Marshal requirements, and all other Authority Having Jurisdiction (AHJ) regulations.
• Participate in required safety meetings, training, and certification programs as assigned.
• Immediately report unsafe conditions, hazards, or incidents to a Lead or Supervisor.
• Ensure work areas remain clean, organized, and free of safety hazards.

Team Support & Professional Development

• Work under the direction of Lead Operator and contribute to team-based problem solving and operational improvements.
• Participate in assigned training programs to develop technical skills and maintain knowledge of evolving equipment, systems, and P1 Service annual compliance trainings.
• Seek clarification and guidance as needed to ensure safe and effective performance.
• Promotes a positive, inclusive, and safety-conscious workplace culture.

General Requirements

• Reviews all work and assures performance in accordance with established customer expectations as well as health system standards.
• Coordinate with other departments and external contractors
• Establishes and maintains collaborative working relationships with the leadership to include providing timely, accurate and complete information.
• All other duties as assigned and qualified to perform.

Required Education and Experience

1. Must have a High School Diploma or a GED equivalent.

2. Must have a minimum of one (1) year experience working in a Facility Maintenance capacity, or related Associates/Technical College degree.

3. Intermediate level of knowledge on HVAC, mechanical, plumbing, customer service-oriented, skilled at coordinating with clinical/mechanical/environmental to minimize disruption to stakeholder services and fire/life safety.

4. Strong understanding of safety regulations, preventive maintenance practices, and industry standards related to healthcare building systems and infrastructure.

5. Proficiency in using CMMS (Computerized Maintenance Management Systems) for scheduling, tracking, and reporting maintenance activities.

6. Candidate must be detail-orientated, documenting processes and procedures as they relate to the position as well as any incidents that may occur.

7. Able to satisfactorily pass a criminal background check and drug screen.

8. A valid driver's license meeting P1 Service requirements and reliable transportation are required.

Preferred Skills and Experience

1. Proficiency in CMMS (Computerized Maintenance Management Systems) for managing maintenance operations and reporting.

2. Excellent interpersonal skills with the ability to interact and work effectively with people at all levels in an organization.

3. Listens well, always displays a positive attitude.

4. Excellent verbal and written communication skills.

Ready to Join Our Team? If you're passionate about building client relationships while delivering exceptional services, we want to hear from you! 

To Apply: Visit our website at https://p1-service.com/careers

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources: email HRSupport@p1-service.com or call: 913-275-5625