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Spa Massage Therapist

2/24/2026

The therapist must perform meticulous massage treatments, consult with guests to ensure satisfaction, and maintain professional, positive interactions with staff and clients. Essential duties also include preparing and sanitizing equipment, maintaining cleanliness of treatment areas, and adhering to all safety and health regulations.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

In every great city, there's one premier hotel. Here, just off the historic plaza, is the newly renovated Eldorado Hotel & Spa. A landmark at the very heart of "The City Different." The captivating choice for a wonderfully special stay. This 219 room hotel is designed after New Mexico's famous Pueblo Revival Style. The decor features handcrafted southwest furniture and art, romantic balconies, kiva fireplaces and more! The Eldorado Hotel & Spa has high speed internet and 47" flat screen TVs. There is also concierge services for every possible wish. The Eldorado Hotel & Spa is also an ideal setting for meetings, incentives, social events and weddings. It is ideal for groups and events, with 23,000 square feet of meeting space, including the newly built Eldorado Grand Ballroom with 7,000 sq.ft. for impressive gatherings, the brand new CAVA Santa Fe Lounge with live entertainment and the new, elegant La Capilla de Oro chapel and venue.

About the Role

Description

WORK, PLAY, & ENJOY LIFE WITH HERITAGE

Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities across our companies, generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico!

Part-time Commission Position + gratuity plus benefits.

Located in Santa Fe, NM. Working out of our Eldorado Hotel.

Essential Duties and Functions/Responsibilities/Tasks:

Work under direction of the Spa Director.
Maintain positive and professional approach with employees, coworkers, and guests.
Communicate regularly with all spa staff on property regarding appointments and required timeframe for smooth workflow.
Greet clients in a courteous manner for all steps of their spa experience.
Ability to give meticulous massage treatments.
Consult with the guest to ensure expectations are met for a pleasurable visit, may include site tour.
Cross-trained to perform all services within a unisex salon operation as determined by license and certification.
Prepare massage equipment, sanitize instruments, treatment areas and supplies daily, and complete all tasks necessary for opening and closing shifts.
Maintain a well-groomed, professional appearance, which includes wearing a clean and well-kept uniform, and nametag.
Follow all safety and health regulations including Personal Protective Equipment (PPE) protocol policies.
Maintain spa rooms and public areas in a clean, comfortable and saleable condition, including front of house areas. (station cleared, trash picked up).
Report any accidents or injuries to the Security Department.
Carry out deep cleaning tasks and special projects.
Attend product knowledge training as required.
Keep current and up to date knowledge of changing trends and developments in the department.
Other duties as assigned consistent with the functions of this position as needed at any of the properties.

Why You’ll Love Working With Us

Competitive pay and comprehensive benefits, including a 25% 401(k) match!
Generous employee discounts across Heritage hotels, restaurants, spa and retail!
Complimentary meals during scheduled shifts!
Free employee parking!
Supportive team culture with opportunities for growth and advancement!
A workplace rooted in New Mexico pride and community values!

Requirements

Current license, massage therapist as required by the State.
Must be a passionate people person, as this job is highly interactive and requires superb customer service skills sales experience a plus.
Friendly and warm demeanor, excellent verbal communication and ability to multitask while maintaining poise.
Competent with computer technology to easily learn reservation management system, the point of sale system to process payments, and Microsoft Office Suite for basic document manipulation and printing.
Ability to work on your feet or sit for long periods of time.
Must be able to lift/push/reach for/carry 30+ pounds frequently.
Minimum of 1 year massage therapist experience required; spa or hospitality experience a plus.
High school diploma or equivalent experience/training.
CPR Certification a plus.

NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans.

Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.

Key Skills

Massage TherapyCustomer ServiceCommunicationMultitaskingComputer TechnologyReservation Management SystemPoint of Sale SystemMicrosoft Office SuiteClient ConsultationSanitizationAppearance MaintenanceSafety Protocol Adherence