Question
Casual
0-2

Shift Leader

2/24/2026

The Shift Leader will be responsible for leading, coaching, and motivating the team to enhance the guest experience while strictly upholding the highest food safety and quality standards. This role sets the tone for operational excellence and fosters a positive work environment for the crew.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
Guzman y Gomez was named to honour old friends and share our love of all things Latin - the food, the music, the art, and the warm sense of community.
About the Role

Job Description

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

What's in it for me?  

So much! Check out some of the benefits below:  

  • Fair pay in line with the Fast-Food Industry Award
  • Flexible rosters and employment stability 
  • Free and comfortable GYG uniforms and exclusive merch 
  • Heavily discounted GYG meals 
  • Comprehensive training and support to set you up for success 
  • Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
  • An uncapped referral program! Bring your mates and earn $200 per successful referral 
  • Team building activities and regular crew competitions 
  • Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
  • We've got your back with Sonder - a comprehensive employee assistance program, here to support you and your family 
  • The chance to join our Hola Central team or become a Franchisee!

We appreciate diverse experience, but specifically, we are looking for candidates who have: 

  • Leadership or supervisory experience in a fast-paced environment 
  • A track record of providing outstanding customer service 
  • Completed or willingness to complete Food Safety Supervisor certificate 
  • Completed or willingness to undertake Responsible Service of Alcohol course 

Click the "I'm Interested" button to express your interest in joining our team!  

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process. 

Key Skills
LeadershipSupervisory ExperienceFast-Paced EnvironmentCustomer ServiceFood Safety Supervisor CertificateResponsible Service of AlcoholCoachingMotivatingGuest Experience EnhancementOperational ExcellenceTeam Building
Categories
HospitalityManagement & LeadershipFood & BeverageRetailSecurity & Safety
Benefits
Fair pay in line with the Fast-Food Industry AwardFlexible rosters and employment stabilityFree and comfortable GYG uniforms and exclusive merchHeavily discounted GYG mealsComprehensive training and supportOpportunities for advancing your leadership abilitiesCareer pathways into Assistant Restaurant Manager and beyondUncapped referral programTeam building activities and regular crew competitionsCultural celebrationsEmployee assistance programChance to join our Hola Central team or become a Franchisee
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