Receiving and Despatch Clerk

LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomics and for quality assurance applications. LGC’s tools play a key role in customer workflows from discovery applications through to commercial manufacture and enable its customers to: bring new diagnostics and therapies to market; progress research and development; optimise food production; and continuously monitor and enhance the quality of food, the environment and consumer products.

LGC’s 180 years of scientific heritage combined with a track record of innovation and value enhancing acquisitions has enabled it to build its product portfolio and expertise, and develop deep relationships with customers, industry partners and the global scientific community. Its products and services are delivered by highly qualified and experienced teams, operating from a global network of accredited sites that showcase its scientific and manufacturing capabilities.

LGC’s core purpose of Science for a Safer World and its core values of passion, curiosity, integrity, brilliance and respect, infuse its culture. 

Job Description

LGC is proud to be an ambitious and dynamic company. We seek a committed Receiving and Despatch Clerk to join our team. This position provides an outstanding opportunity to contribute to a world-class organization’s continuous growth and success. In this role, you will ensure the seamless movement of goods in our warehouse and uphold strict compliance with our ISO standards!

Key Responsibilities

Receiving and Checking Inbound Stock

This role is responsible for accurately receiving and checking all inbound stock, ensuring that descriptions, quantities, lot numbers, and expiry dates are verified on arrival. It includes matching each delivery to its packing list, updating the Received and Dispatched schedule, and handing all relevant shipping documentation to the appropriate customer service representatives.

The position also requires promptly communicating any discrepancies, damages, or missing items to the necessary teams, as well as completing item receipting within Pastel software.

Dispatching Customer Orders

1. Prepare and check customer orders prior to dispatch (quantity, description, lot number, expiry date, product quality).
2. Ensure orders are dispatched within required timelines.
3. Pack customer orders, including COAs, SDSs, and invoices for courier dispatch.
4. Match invoices against goods dispatched and ensure accurate packaging.
5. Build waybills and arrange courier collections promptly.
6. Complete packaging and dispatch of international orders on time.
7. Update invoiced-not-collected schedule and inform CS team of delays.
8. Monitor and track orders sent, update proof of delivery schedules daily, and provide PODs to finance and CS teams when required.
9. Adhere to all warehouse safety protocols, including accurate lifting techniques and wearing required safety gear.
10. Log Quality Incidents in a timely manner.
11. Provide timely communication in deviations of processes and controls.

• Matric Senior Certificate.
• Certification in handling dangerous and hazardous goods.
• Computer literacy, including Microsoft Excel.
• Experience in receiving and dispatch within a warehouse environment.

The job holder will be able to demonstrate the following behaviours in line with LGC’s core values:

• Integrity
• Respect
• Passion
• Curiosity
• Brilliance

Person Specification

• Good written and communication skills
• Attention to detail
• Open communication
• Strong organizational skills
• Ability to meet deadlines
• Good Time management
• Team player