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Product Lead (Caseware)

2/24/2026

The Product Lead supports Caseware revenue growth through product consulting, implementation support, client demonstrations, and training delivery. A strong emphasis is placed on customer onboarding, retention, and sales enablement activities.

Working Hours

40 hours/week

Company Size

11-50 employees

Language

English

Visa Sponsorship

About The Company

DOROOB Your strategic partner for talent development and institutional growth across the Jordanian and GCC markets. We are a leading firm specializing in providing integrated Human Resources (HR) services and organizational consulting. We are supported by a robust network of strategic partners across various countries in Asia and Africa, ensuring access to the best global talent pool. Our comprehensive services include: Professional Recruitment Services: Sourcing top-tier talent locally and regionally, with a strong focus on the Saudi and wider GCC markets, leveraging our extensive partnership network. Work Visa and Official Procedures Finalization: Complete and rapid solutions for Work Visa processing, including reliable coordination with the Saudi Embassy in Jordan to ensure a smooth onboarding process. Organizational & HR Consulting: Expertise in organizational planning, structural design, and delivering all necessary HR consulting to support your growth and enhance employee performance. Operating from Jordan, we guarantee the highest standards of quality and professionalism in human capital management and governmental procedures

About the Role

Role Summary:

The Product Lead role is focused on supporting Caseware revenue growth through product consulting, implementation support, client demonstrations, training delivery, and after-sales support, with a strong emphasis on customer onboarding, retention, and sales enablement.

Key Required Experience & Skills:

Strong hands-on experience in External Audit and/or Audit Consulting
Practical experience using Caseware solutions
Ability to deliver client demos, presentations, and training sessions
Experience supporting implementation projects and after-sales support
Familiarity with CRM tools (preferably ZOHO CRM)
Strong client-facing communication and stakeholder management skills
Fluency in Arabic (mandatory) and professional English communication

Requirements

Minimum 4–6 years of proven experience in External Audit / Audit Consulting, with direct exposure to Caseware and client engagement delivery.

Key Skills

External AuditAudit ConsultingCaseware SolutionsClient DemosImplementation SupportAfter-sales SupportCustomer OnboardingClient RetentionSales EnablementCRM ToolsZOHO CRMClient-facing CommunicationStakeholder ManagementArabicEnglish Communication