Question
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Part Time Support Staff/Receptionist

2/24/2026

This role involves managing front-office duties such as answering phones, greeting clients respectfully, and handling scheduling and rescheduling appointments. Key tasks also include maintaining accurate client files, processing billing, and ensuring strict adherence to confidentiality protocols.

Working Hours

25 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
Mental Health Resources, Inc. believes in the worth and dignity of the individual human being. Each individual served is considered a person with all the rights, responsibilities, and dignity provided by the Constitution of the United States of America. We believe all individuals have the right to services regardless of race, creed, national origin, or ability to pay. Clients' rights to privacy and confidentiality will be maintained at all times. Mental Health Resources, Inc. provides various treatment services in the community. Treatment within the client's community is generally more effective, the least restrictive, and the most humane. It is the philosophy of MHR to employ the least confining measures while meeting individual mental health needs.
About the Role

Description

Responsible for answering the phone and greeting clients and or potential clients with respect and non-judgment, maintaining confidentiality, scheduling/rescheduling clients, maintaining and updating all current information on clients such as phone numbers, addresses, releases, insurance, etc. in the client's file.


Requirements

Part-time, 20-25 hours per week, hourly position.

A minimum of a high school diploma is required.

Bilingual Spanish candidates are strongly encouraged to apply.

Starting pay is $16.00 per hour.


Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Greets, checks in clients, collects co-pays if applicable, reschedules clients, and obtains any signatures if needed.

• Answers phones and directs calls.

• Organizes and puts together client files.

• Ensures all information is up to date and current in all clients’ files: phone numbers, addresses, releases, insurances, etc.

• Accurately files all material in clients’ files.

• Coordinates meetings and schedules client appointments.

• Processes billing and prints out invoices to be sent to state agencies.

• May assist with Medicaid verification each month.

• Maintain HIPPA and client confidentiality at all times.

• Regular and consistent attendance for the assigned work schedule is essential.




Key Skills
Answering PhonesGreeting ClientsConfidentialitySchedulingReschedulingData EntryFile OrganizationClient File MaintenanceSignature CollectionBilling ProcessingInvoice PrintingMedicaid VerificationHIPAA Compliance
Categories
AdministrativeCustomer Service & SupportSocial Services
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