Area Manager - Dallas

Description

Company Overview:

Vidalta Residential, founded in 2015, isn't just a Community management organization; we're creators of exceptional living experiences in the multifamily sector. Driven by an unyielding commitment to excellence and a 'resident and employee first' philosophy, our core mission is to set unparalleled standards in every community we touch. With a substantial, thriving portfolio spanning the Southern United States, we meticulously cultivate welcoming, inclusive environments where residents genuinely feel pride in calling their apartment a home.

Vidalta stands out as a top employer and a consistent industry champion. We foster a high-performance culture powered by collaborative teamwork, continuous professional development, and a shared, fiery passion for outstanding service and sustainable solutions. Our undeniable success is the product of our positive attitudes, profound dedication, and an ingrained commitment to consistently going above and beyond. These foundational principles ensure Vidalta Residential is not just a winning company, but the benchmark for operational excellence in Community management.

Position Overview and Core Values

The ideal candidate for an Area Manager role will possess a strategic understanding of multi-Community operations, exceptional leadership abilities, and a proven track record in driving comprehensive portfolio performance. This individual will be highly proactive in overseeing financial results, adept at cultivating high-performing onsite teams, and proficient in leveraging advanced business analytics and Community management systems. A visionary problem-solver, influential communicator, and dedicated mentor, the Area Manager will significantly elevate operational excellence, ensure sustained financial success, and enhance the overall reputation of their assigned portfolio of communities while continuing to learn best practices to be successful in the role.

Requirements

Strategic Leadership & Portfolio Performance

• Serve as a key resource to peers and assist with strategic initiatives and projects.
• Strategically oversee and optimize the operational and financial performance of an assigned portfolio, maintaining an acute knowledge of the market and emerging changes.
• Typically manages between 6-9 assets.
• Lead initiatives to maximize Net Operating Income (NOI) and enhance long-term asset value.

Talent Development & Team Management

• Recruit, hire, train, and continuously mentor onsite leadership (Community Managers, Assistant Managers, Leasing Managers, Service Managers).
• Set clear performance objectives, conduct regular evaluations, and provide ongoing coaching to build, motivate, and retain exceptional talent.

Financial & Budgetary Oversight

• Develop and oversee the execution of annual operating budgets, marketing plans, and leasing strategies for each Community.
• Maintain fiscal accountability by analyzing financial statements, managing budget variances, and approving major expenditures.
• Ensure performance aligns with budgeted expectations and meets or exceeds market performance.

Operational Excellence & Compliance

• Establish and uphold high operational standards, ensuring meticulous upkeep, resident satisfaction, and efficient service delivery.
• Guarantee strict compliance with all company policies, federal, state, and local laws (including Fair Housing and OSHA).
• Oversee and guide onsite teams in the proper response and handling of all Community and resident emergencies, ensuring safety protocols and minimizing liabilities.
• Diligently lead the team to exceed established Key Performance Indicators (KPIs), which will be determined by market conditions and budgeted parameters and reviewed quarterly.

Stakeholder Relations & Company Culture

• Build and maintain strong, collaborative relationships with Community owners, investors, onsite teams, and third-party vendors.
• Act as an ambassador for Vidalta Residential's core values, fostering a culture of high performance, growth mindset, service excellence, teamwork, and integrity.
• Other duties as assigned.

Experience and Education Requirements:

• Bachelor’s Degree from a four-year college preferred; however, relevant experience may be considered in lieu of a degree. 
• Relevant industry certifications (e.g., CPM, CAPS) preferred.
• Minimum 5 – 8 years of experience as Regional Supervisor and management experience preferred. 
• Ability to train, develop, and retain highly engaged teams.
• Proven track record of driving financial performance and operational excellence across a portfolio.
• Strong financial acumen, including experience in budgeting, forecasting, and expense management.
• Achieve and comply with Fair Housing certification prior to interaction with prospects or residents.
• Expertise in property management software (e.g., OneSite, RealPage, Yardi, AIRM, Yieldstar, etc,), Microsoft Office Suite, and Google Product Suite.
• Ability to travel frequently within the assigned region. A valid driver’s license is required along with appropriate auto insurance.
• Bilingual (English/Spanish) is a plus