Library - Events Assistant

Description

This position plays a vital role in assisting the team with the efficient and effective execution of events at the Edward Dean Museum. Under the direct supervision of the Event Operations Manager, this position involves client communication, logistics coordination, and providing on-site event support to ensure a seamless experience for our clients. The ideal candidate is organized, energetic, and thrives in a fast-paced, hands-on environment. 

Employment Type: Non-Exempt (Hourly), Part-Time

Hours per week: 20

Hourly Pay Rate: $16.90

Location: On-site - Edward Dean Museum (Cherry Valley, CA.) 

RESPONSIBILITIES 

• Assist with planning and executing events, ensuring each one surpasses expectations.
• Assist with administrative tasks related to booking EDM events with precision, including documenting details, preparing essential paperwork, and coordinating the ordering of supplies to ensure everything is accounted for.
• Collaborate effectively with the Event Operations Manager to align event objectives with the museum's mission and strategic goals.
• Thoroughly document all event details and prepare the necessary paperwork, ensuring every aspect is accounted for
• Coordinate logistics, timelines, and vendor arrangements to ensure all event details align with client expectations, clearly communicating event specifics to the Events and Operations Manager.
• Initiate contact with clients immediately after booking their events and cultivate strong relationships through consistent communication.
• Meet with clients planning special events and expertly document their requirements. 
• Create engaging content for social media platforms that showcases events, venue features, and client success stories.
• Assist the Manager with the venue's online presence, responding to inquiries and engaging with potential clients.
• Assist clients in creating event timelines and floor plans that bring their vision to life.
• Conduct engaging venue tours to provide prospective clients with comprehensive information.
• Uphold customer satisfaction by proactively addressing complaints and reporting them to the Events and Operations Manager.
• Ensure strict adherence to county regulations and event contracts.

Requirements

REQUIREMENTS 

• 3+ years of experience in event planning, catering, or a customer-facing role
• Organizational and multitasking skills, with the ability to prioritize and manage multiple projects simultaneously
• Excellent interpersonal and communication skills
• Detail-oriented and committed to maintaining high standards of quality
• Must be flexible with scheduling. Due to the nature of the role, work hours may vary based on the needs of the business, including evenings, weekends, and holidays
• Regular, reliable attendance is required
• Ability to work collaboratively as part of a team