Bartender - Ole Red Gatlinburg
2/25/2026
The Bartender will be responsible for mixing drinks, pouring beverages, serving food, and ensuring exceptional guest service while maintaining high energy in a music and entertainment venue. Key duties include following recipes, suggesting menu items, managing cash transactions accurately, and adhering to all alcohol service regulations.
Working Hours
40 hours/week
Company Size
501-1,000 employees
Language
English
Visa Sponsorship
No
- Greet guests with a smile and sincere welcome. Engage in friendly conversations to cultivate regular and repeat business.
- Follow recipes and established techniques to prepare and serve drinks. Accurately fulfill orders and assist guests.
- Demonstrate knowledge of menus and daily specials when taking orders and serving food. Respond to guest inquiries regarding the menu, beverage options, and entertainment. Suggestively sell to boost sales. Communicate allergy alerts.
- Set up, stock, and maintain work areas. Restock ice bins, beverages, kegs, plasticware etc. as needed.
- Proactively address guest needs. Respond to concerns and resolve issues with a professional, positive attitude. Comply with company issued steps of service.
- Communicate daily entertainment and upcoming events in venue.
- Ensure responsible alcohol service per local ordinance, alcohol awareness training, and company policies. Request proper ID per company policy.
- Adhere to cash handling policies and procedures, operate POS terminals accurately, handle payments securely, and reconcile financials at the end of the shift.
- Attend pre-shift meetings. Perform defined opening/running/closing duties.
- Maintain clean and orderly dining and service environments during and after service. Bus bar top as needed. Follow sanitation procedures required by health regulatory agencies in both public areas and back of house.
- Perform inventory, product rotation and date labeling to ensure fresh products are readily available for preparation.
- Comply with company issues steps of service. Follow all corporate policies, safety and security procedures, and brand SOPs. Promptly report accidents, facility issues, or unsafe conditions to management.
- Perform other duties as assigned.
- High school diploma or equivalent required
- Previous bartending experience required. High-volume bar experience preferred
- POS and cash handling experience required
- Effective interpersonal and verbal communication skills
- Demonstrated team player and self-starter
- Able to deal with intoxicated guests in a positive and safety-minded manner
- Able to work during peak times, including evenings, weekends and holidays, to support business needs
- State Alcohol Education Card required upon hire
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