Client Service Associate

2/25/2026

This role serves as the primary point of contact for assigned client accounts, managing inquiries and coordinating logistics services to meet client expectations. Responsibilities include monitoring shipments, tracking orders, maintaining accurate records, and identifying opportunities for client satisfaction improvement.

Salary

44000 - 49000 USD

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience. Our Story Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change. Our Philosophy At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.

About the Role

Company Description

Park 6 Logistic is a forward-thinking logistics and operations company committed to delivering efficiency, precision, and excellence across every stage of the supply chain. Based in Boston, we combine strategic planning with innovative execution to support our partners and clients in achieving measurable growth. Our team thrives on collaboration, performance, and a results-driven culture that values professionalism and continuous development.

Job Description

We are seeking a Client Service Associate to join our growing team in Boston, MA. This role is essential to ensuring seamless communication between our clients and operations teams. The ideal candidate will play a key role in maintaining strong client relationships, resolving inquiries, and supporting the coordination of logistics services to meet and exceed expectations.

Responsibilities

Serve as the primary point of contact for assigned client accounts
Respond promptly and professionally to client inquiries and service requests
Coordinate with internal departments to ensure timely and accurate service delivery
Monitor shipments, track orders, and provide status updates
Maintain accurate client records and documentation
Identify opportunities to improve client satisfaction and operational efficiency
Assist in preparing reports and performance summaries for clients

Qualifications

Strong written and verbal communication skills
Excellent organizational and multitasking abilities
Detail-oriented with strong problem-solving skills
Ability to work in a fast-paced, team-oriented environment
Professional demeanor with a client-focused mindset
Proficiency in Microsoft Office and general office systems

Additional Information

Competitive salary ($44,000 – $49,000 annually)
Full-time position with stable schedule
Professional growth opportunities within a growing logistics organization
Ongoing skills development and training
Supportive and collaborative work environment
Opportunity to build long-term career advancement in logistics and client services

Key Skills

Client ServiceCommunicationOrganizational SkillsMultitaskingProblem-SolvingDetail-OrientedTeamworkClient FocusMicrosoft OfficeLogistics CoordinationShipment MonitoringRecord KeepingReporting