Auto Parts Returns Specialist
2/25/2026
This entry-level administrative role involves inspecting damaged automotive parts to determine the next steps in the process and assisting customers with return authorizations via phone calls. Responsibilities also include processing damage, overage, and shortage claims for six manufacturers and preparing necessary claim documentation.
Salary
15 - 16.5 USD
Working Hours
40 hours/week
Company Size
201-500 employees
Language
English
Visa Sponsorship
No
Description
We are seeking an individual for an entry-level administrative position on our Team. If you like researching and problem solving this is a great fit for you! This position will involve working directly with our customers to identify potential claims.
We are looking for an individual with administrative abilities and that will be a positive representative for our company. This position requires someone who is detail-oriented with accuracy, organized, able to multi-task, can work independently as well as with a Team, and has good communication skills.
This position will be responsible for:
- Inspecting damaged automotive parts and determining the next step in the process.
- Taking calls from customers regarding damaged parts and assisting with return authorization.
- Processing parts claims for damage -overage and shortage claims for 6 manufacturers.
- Preparing claim documentation and parts to be returned to our 6 manufacturers.
The scheduled workdays are Monday through Friday, and the work hours are 8:00am to 5:30pm.
The starting hourly pay rate range for this position is $15.00 – $16.50+ and will be evaluated based upon relevant skills, training, experience, education and other job-related factors permitted by law.
We offer YOU:
- Opportunity for growth and advancement within our Company!
- Leader in our industry for overall Employment Package!
- Medical Insurance
- Dental Insurance
- Vision Plan
- Health Savings Account
- Cafeteria Plan
- Life Insurance
- Employer sponsored 401(k) & potential Profit Sharing
- Paid Time Off
- Designated Paid Holidays
The Health, Wellness, and Safety of our Team Members is a Top Priority for our Company!
Mills - A Trusted Tradition Since 1922!
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